Neutral feedback
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If I could give it a 0 I would wins are low play a pound a spin you win 20p no bonuses drop in it's a scam to just take your money
Source: Telecomasia
Neutral feedback
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I have given them wages slips. bank statements. now they want two look at my savings account can they due that I only play poker twise a week I gave them bank statement and wage slips but why should I give them my savings account deatails
Source: Telecomasia
Neutral feedback
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Tonnes of dead spins, games crash alot, server errors etc and still takes funds, I lost hundreds playing on fishing frenzy fortune spins, each spin server error return to home screen, £20 per spin and nothing, then after hours of talking to live chat and sending multiple screenshot I was offered an insulting £5 casino bonus and I did not even receive that. Bonuses are extremely rare and never pay out as much as other places no where near in fact, and on most slots it's all dead spins with 1 in 10 spins paying out 10% of your bet and 1in30 gives a small payout above the bet placed cut a long story short, I've never had a decent win on grosvenor in almost 3 years of playing hard to see a rtp.
Source: Telecomasia
Neutral feedback
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Wait until you lose fools
Source: Telecomasia
Neutral feedback
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I made my account last night sceptical because of reviews on here, i got my bonus fine and then I ended up winning £500 but on the bonus money so I wagered it and ended up withdrawing £400.. i was concerned about it not going into my bank but I checked this morning and its in! I don’t understand what all the bad reviews are about but I am happy to play here
Source: Telecomasia
Neutral feedback
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My uncle works in a casino and he has definitive proof of casino management manipulating payout percentages. when a slot just continues spinning dead spins this is where the manipulation comes into effect once they make their profit it gets changed to pay out again they have no control over the game providers settings but they definitely do have control over how much they want as a percentage to be released they would be out of business if they had no contro
Source: Telecomasia
Neutral feedback
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had a reply and feedback request 3mths after logging a query and they still havent answered it. Appalling service
Source: Telecomasia
Neutral feedback
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Horrific scam game would crash mid spins after id already bet around £50 and game would cut out and I would have to start again ended up over £250 down and tried several different games every time it came up with a bonus it crashed going to look into taking legal action
Source: Telecomasia
Neutral feedback
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Sunday morning I deposited and thought I'd enjoy some free time on the slots every single game I played stopped mid spin and technical error or internal server can not be reached came up on the screen, and had to return to lobby were I discovered it had taken my bet from my credit. After changing from home broadband to phone data and changing devices there was no change to game play once or twice I played it played three consecutive games after Grosvenor taking £12 I withdrew what credit I had left and emailed Grosvenor I also contacted live chat who informed me that Grosvenor casino was aware of the issue as numerous customers had the same problem. Grosvenor then said that the technical team was rectifying the problem and I would be reimbursed. I contacted chat Monday was given the same answer now Tuesday I am still waiting to have my money credited to my account apparently Grosvenor are waiting to hear back from the technical team. Scammers save your cash there's plenty of other casinos that are fair, stay clear of this company thieves!
Source: Telecomasia
Neutral feedback
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The site is corrupt, you dont get any bonuses you opt into, its run by scrounging stinking immigrants 1 guy called balazs is a piece of **** on legs, horrible moron he is, stay clear of the table if he is on it
Source: Telecomasia
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