Neutral feedback
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I have deposited money on betway.. payment was successful. but got message in betway app your payment rejected.. while I mailed.. they saying this email system no more working.. no support from live chat.. kindly resolve this issue
Source: Telecomasia
Neutral feedback
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I have withdrawn amount on 12-Sep-2022 and 16-Sep-2022 and both the statuses show processing completed but amount still not credited. Reached out to live chat people and they provide me different reasons everytime. I never faced this issue before. Now I am ****** off with the support. Never gonna trust the app again
Source: Telecomasia
Neutral feedback
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I can't understand what the **** is going on I have widrals of 8000 from 10/09/22 and it's still in process we have to wait so long to chat with an agent.. and they also don't have a proper answer for the money... never again going to use this app..
Source: Telecomasia
Neutral feedback
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I made the mistake of depositing again on this ppoor excuse for a gambling site and although you have taken the money from my account it has not appeared in my Betway account. I cannot query this because it is impossible to contact anyone which just shows how much this site actually cares about it's customers which is absolutely sod all. This site is a complete and utter disgrace and really is nowhere near fit for purpose and I have no idea how this so called big company gets away with being the worst online site i have ever had the misfortune of using. Just an update from this mickey mouse site who have told me it can take up to 24 hours for a deposit to appear on my account so if you want to place a bet you have to deposit 24 hours before the event starts. How this company are still in business is a mystery but I will not be using it again and I would recommend you avoid it at all costs as it is a complete and utter joke just not in the least bit funny.
Source: Telecomasia
Neutral feedback
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I made a deposit on my Betway account and it has gone into pending in my bank account but has not shown in my Betway account. Never had a problem before but there isn’t an option to reverse it and hasn’t even shown up in my transaction history. When depositing it came up with a redirecting screen and then asked me to continue with app but was asking me to continue with a Halifax account for a deposit of £5 when I deposited £20 and I don’t bank with Halifax! So cancelled the transaction and it took me back to the home page without depositing my money but has still gone to pending in my bank. The live chat is terrible as my problem isn’t listed and it’s a bot so don’t even get the chance to explain my problem to a real human.
Source: Telecomasia
Neutral feedback
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I have raised my withdrawl request on 12 september 2022, but still my amount not received on my bank, i talked with many agents all saying fund has been released but not credited in my account.
Source: Telecomasia
Neutral feedback
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I HAVE BEEN BETTING THROUGH BETWAY SINCE 2 YEARS, THERE WAS NO PROBLEM IN WITHDRAWING THE WINNING TILL NOW, BUT THIS TIME MY WITHDRAWAL HAS STUCK FOR ABOUT 2 WEEKS, CONTACTED SUPPORT THROUGH EMAIL BUT STILL NOT RECEIVED THE MONEY IN BANK ACCOUNT.
Source: Telecomasia
Neutral feedback
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I made a deposit but it never reached my Betway account. On the Live Chat they claimed that the deposit was "unsuccessful", but in order to return the funds they need a bank statement showing the transaction. So, basically, they did receive the deposit, but have decided to seize it without actively letting me know that they've done this or indeed why they've done it, and instead of simply returning the funds they are making unreasonable demands. Not only will I not have a statement showing the transaction until a statement is generated next month, I do not feel it is appropriate for them to demand to see un-redacted bank statements. I've never before been asked by any company to see bank statements in order for them to make a refund, it's very unusual. I've informed the bank about this and they went straight ahead to raise a dispute.
Source: Telecomasia
Neutral feedback
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I am paying sports betting in Betway account from last 15 to 16 months and I have lost amount also in that but when I won some amount in that I have requested withdrawal but they have not given that amount and they have blocked the account before this also I have asked withdrawal for small amount like 2 k 4 k and all, on that time they have transferred the amount but when I asked for 60 k they are saying that transaction got unsuccessful and they have blocked the account please try to stop this kind of business in India simply other outsider companies is cheating Indians and making money please help me to get my money I have lost more then 2 lk but just for 60 k winning also they are not ready to give my amount
Source: Telecomasia
Neutral feedback
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I just opened an account, I deposited 20 gbp and when I tried to log in, surprise, my account was blocked.
Source: Telecomasia
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