I have been a customer with Betway for over 4 years and all of a sudden out of the blue one evening i thought i would have a flutter with them and upon making a deposit i get a pop up message saying they have closed my account. No decent explanation, just that they have reviewed my account and have decided to close it. I dont over spend on gambling. I have a flutter when i can afford to so im very sensible about it. Perhaps that was the problem... i wasnt spending enough lol. They werent such a great casino anyway.

I have been suspended from receiving any promotions even though I haven’t broken any terms and conditions I have checked that myself on more than one occasion this was 2 years ago nearly and I have never been given a reason why just suspended. Every time I try to find out what has happened I just get the Fone hanged up or at one time I had an agent impersonating the manger I have been told lie after lie I still have every screenshot from every conversation I don’t know why it’s got 63% good feedback because nearly every review on here is bad

I had a really good experience initially. I really enjoyed the variety of games and I won a nice amount of money. One day, I activated a bonus round and before I got to play it, I was locked out of my account which was very suspicious timing. I spoke to a member of customer services and they advised they have reviewed my account and feel that I am not betting within my means. Bear in mind, I would deposit £10 a time and I'm in a full time well paid job so how they came to this realisation I have no idea. I honestly feel my account was closed as I was winning a lot more than I deposited. That's life, but please return my deposit: ) thanks

I made a deposit Of £100 which went out of my account to Betway but didn’t go into my account, there CS is diabolical, they keep asking me to send statement which I have done twice, shame on you Betway, how hard is it to check you have received money, 2 hours was the SLA still waiting for a response 24 hours later, they are a complete shocking bookmakers!

I just won a bet... I logged in to check my betslip, I couldn't find it, I went to the loss slip, cash out slip, won slip etc... and I just couldn't find that betslip I won, I am absolutely shocked, it's like I never even staked the bet cus it's gone, this is absolutely unbelievable, jeez this insane

I'm convinced whoever is replying on here is a robot. I've seen people say don't bother asking me to reply to a private message and betway reply please reply to the private message Then I've seen people say they reply to the private message and don't get a reply Doesn't surprise me I've been waiting 2 months for a conclusion. All I keep getting is an apology email saying they'll be in touch soon. It does make me laugh seeing 11,000 reviews and they are voted great. I'm sure that's a really legitimate ratin

I'm sure when I've deposited money to gain 20 free spins on any said game, when I've won money off them spins I've never had to wager the winnings I'm baffled. This is a 1st for me on this site has before I've classed betway has the best slot site. Im sitting on the fence with this one and see what my next deposit will brin

I Closed my BET365 Account and joined BETWAY thing I was upgrading from a Mercedes to a BENTLEY, how wrong I was in 7 Days I was shocked at how poor every part of BETWAY buisness was, it would take me pages to explain. Let’s just say I went from a Mercedes to a Escort Biggest mistake of my life BEWARE

I don’t know where to begin. I have many betting accounts with many companies but I thought I would test out Betway for a change. Where do I even begin.. They are incredibly difficult to get hold off and always quick to take your money but take forever to process your withdrawals. I have opened an account with them last Wednesday and deposited £250. I managed to win my bet and raise it to be £454. I instantly withdrew this as well and sent in my documents for it to be processed proof off address and ID. One week later it still hasn’t been processed and my withdrawal still shows pending. Absolutely horrible. Every time I message live chat they always give me the same answer. I mean, how long does it take to approve two documents. Literally 2 seconds. I want my money! Betway is in a £11 million pound debt and they think that they can use our money to pay off this fine by not giving our withdrawals. I will be writing to the gambling and tasing authority right away. Please process my withdrawal as soon as possible I have waited far too long. Username: Yasmine8

I deposited from Skrill 15$ today and they kept it in pending. Skrill already sent them money and they accepted it but not credited to my gaming Account. Please reply me Betway. My email.