I got an email saying they had a data breach and my personal details had been compromised. OK it happens i figured, so i changed my password and they offered me 20 free spins. I don't go on slots so i clicked through and started playing - before realising my funds had dropped by £3. So i contacted the customer service and they added my spins as they hadnt been added automatically. I asked for my £3 back and they said it was my fault because i hadnt checked for a popup before playing (it actually said i was playing with bonus spins). I don't play slots so how would i know. Anyway weren't interested. So their data breach is obviously a good money spinner. Sad because the sports part of the site it pretty good. I wont be touching any of their casino games again. All for a small bit of customer service which they refuse to do they have soured someone who was actually really enjoying their sports betting site.

I had to delete the comment I wrote before, I can't edit it as I want because there is a limitation. But since a lot of people have read it, I'll just summarize and tell you my last experience. The most important thing I want to say is do not become a member here, even if you are a member, do not play games here. I've played on the biggest 3-4 sites in Europe and UK, they had big problems, but believe me, I have never seen a company that focuses on the money in your pocket, trying to get the money in your pocket. My biggest problem was over 2 months ago while playing 2 times Jackpot, my game was closed and when I came back, Jackpot was given. I asked them for answers many times, I asked for a report, I asked for RTP, they said they will get back to me, they didn't! All they do is gain time. I've been emailing them for weeks and they don't get back to them either! Imagine what a company! My lawyers have made the necessary applications and we will file a complaint against them at the highest level of court. No one has the right to treat customers this way! If they are right, they need to prove it, but they can't do it either! Anyway, there is a lot to write, I got the recordings of all the games. Unbelievable things are happening at Betway! Let me briefly explain today. I deposited 100 pounds and got 80 bonus. It wouldn't have given! I wagered over 2400 pounds and was able to withdraw 152 pounds almost 7 hours after the bonus came! Imagine how they planned your budget! They give 10, they get 20. Then they give 15 and get 25, they make you spend time like this. Anyway, I dropped from 152 to 40 with the Mystery Wheel game, then I went up to 60 and started playing with 0.10-0.20-0.40-0.60 and at most 0.80 as it is today. It's impossible to play with 1-2-4-5 anyway, your account will be 0 instantly, it doesn't come in any way. Anyway, you lose even on the smallest spin, so don't say yourself I will play small! And Dragon's Fire game from Red Tiger games. (Stay away from this game) There are 3 jackpots in this game maybe you know. Daily, Hourly and Super. Look, I've done more than tens of thousands of spins here, I can prove it, not once I won the Hourly Jackpot ever, please remember that. If you deposit a small amount and play small, it's like impossible to get out. Anyone out there for Super Drop and Daily? Has it happened to anyone in your circle? I have never heard at all. Anyway, while I was playing the RTP rate is unbelievably bad like everyday, free spins come and go regularly. By the way, there is a time of 35+ or even 50 free spins in this game. Since I've been a member here, I've only had 35 spins once, and then I've won 50 or 60 pounds with 0.60. I have already noted that free spins are almost nothing, more than half of them are empty. Also, can I tell you something strange? I chose the middle free spins at least 40 times. Only 1 of the others had the largest number of free spins, 33 of them always got the least number, in the remaining 6 it was always the 2nd number. Then one time I want to change after my 40 free and what happened? This time it gave the biggest free spins in the middle, the right one I chose gave the fewest free spins!: ) I'm laughing, but now I'm laughing nervously! Let me tell you one more? I played twice during the super drop jackpot era. But I wasn't playing for a short time, I was playing for at least 1 hour. The free spins came 30-45 seconds before the two super drops were given and took me to the free spins area! Can you imagine that one was in the daytime and one was in the evening! Jackpot awarded when I play Free Spins! How lucky am I? Also right after that, at 2449.49 pounds, the hourly drop again got me into Free spins with 26 seconds left. Jackpot was awarded while I was in the free spins! I have no more words! This is not fair what they are doing, what they are doing is not right! I can only comment and warn you about games, I can't take a legal action for them, but I will protect my right to the end for what I experienced 2 months ago! By the way, don't believe if they message you or something, they are not helping! So at least they didn't call me! They asked for my number 2 weeks ago, I wrote, no one called me, 7-8 days ago they wrote again, I wrote again, no one called me! They are very, very bad in every way. There is so much more to write, but it would not fit here to write. By the way, don't believe the games description says you will win 10000x, win 5000x! At least, as someone who spins a lot, I can say that if you win 500 or more, close your account and exit the membership! It was the last thing that they made me wait for 30 days and wrote down my deposit amount to report it on a blank paper, but I still did not lose my goodwill. But believe me friends, even if you don't lose your goodwill, they will never be like you! Therefore, if you think your right has been defeated, seek your right. Only in this way we can change things...

I played bet of $500 and my account debited and I won that bet but never get credited for that. I have enough proof for that also I have chat history with chat representative as they trying to make me fool. Now just give my credit back that is mine or next week I am going to sue this company for cheating and frustrating me. I have all the proof.

I deposit money using upi(airpay gateway) and the money was paid rs 19500 on 25 may to them/Airpay but betway showed transaction unsuccessful i hace des slip details to betway team. I rec mail on 27 may that till 3june. i will get my refund but I didn't get my till now(10 days) please send my money tranfers in my account

I have requested for withdrawal. Even after 30day I have not received my money. User id: Harsha_nayak59

I have Added 15000 rupees to Betway account 5000 on 31st May 2021, and 10,000 on 4 June 2021. The Amount has been debited from my bank account but not in my Betway account. Please check and Refund my money It's Too much Right Now. My username is Rajan2405.

I am trying to get my money deposited back to my account and no one is calling or replying back to my messages. I want my 300.00. Since over 2 weeks I am trying to get a hold of someone and no luck. It's easy for betway to take the money when I deposited to my account but my withdrawal I don't understand why I cannot get my money back. I will take legal action if this is not sorted out.

I got a mail after giving a review, that my account has been reviewed and they processed my withdrawal and it may take 5-7 working days it's on 24-may they processed, and it's already more than 7 working days, still no amount credited to my account.. Fake words by betway.. Very che

I deposited INR 500 in my betway account Unmukh2403 through my upi money was debited from my account but not credited in betway account transaction done on 27/5/2021 at 8.15 pm transaction id 137647 I contacted airpay helpline and they said they have refunded my money to betway on 29/5/2021 still money is not credited I had very bad experience using betway and I want my refund from betway or I will not recommend anyone to use betway in future

I am here to register a complaint against my refund. On 21st April my deposit has been successfull from my end but amount didn't credited to my Betway account. When I enquired the support team they told deposit was unsuccessful. It's been more than 45 days still I didn't receive my refund. I have contacted them more than 10 times but still didn't get proper response. The only response I am getting is your deposit is under review or we are waiting for feedback from banking side. I don't know what they're reviewing for more than 45 days. Such a worst backend team they have. Beware of this site guys. If it is successful no issue if not you won't get your money back and we have to beg them for refund.