Neutral feedback
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I don’t know but want to give them minus 5 stars.. taken my money and not credited In my account.. Indian people don’t use there app.. these are high time frauds and crooks.. no place to contact them.. lost 5k inr cause of there system problem.. these people are frauds..
Source: Telecomasia
Neutral feedback
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I kept for withdrawal on 16/6/2021 for 1000 RS but till now it is not apperared on my account My money 700 has been debited from my account but not present in my betway wallet For deposit they are taking fraction of seconds for withdrawal they are taking a day is it gamblin
Source: Telecomasia
Neutral feedback
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I did the withdrawl but I did nt get.. I did with drawl 13th June, 14th it shows paid.. but until now I didn't get.. in help support I cant contact to customer support.. this is first time withdrawl late every after paid I got with in 24hours..
Source: Telecomasia
Neutral feedback
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I have been using this website for more than one year, and I was always happy to use it until today. This is a very serious matter, that I should take legal actions against. With my highest surprise and deepest disappointments, I have been literally robbed of my funds. I have been "awarded" of a fraud bonus which I have never requested, that has a wagering of something of at least 1000 €. My account has been transformed in a 58% cash and 42% bonus balance. Unless I wager 1000 €, the account will stay like this I don't know for how long, and no matter if I win, deposit money or anything I do, I will always own 58% of the total funds in my account and they keep 42%. In practical example, I deposited and placed a bet of 19€, and after winning the bet, I can only withdraw 58% of it, and if I do it, they will take the rest 42%! This is absolutely unbelievable, it is like they are taking an interest of a 42% of my deposits and of my winnings! I could understand wagering requirements if you are using bonus funds, but for what a **** of reason, are they holding 42% of my winning and deposit of real money that I spent? How can a company take a percentage of your real money, of almost half of your wallet? After many years of betting, using several websites, what happened here is something I have never been experienced before. I will be forced to not use this website any longer, and highly warn other users to be careful to use this website, since it is not safe.
Source: Telecomasia
Neutral feedback
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I have been with Betway for 5 months without any problems. When you withdraw smaller amounts it is fine but when u win big and try to withdraw funds, it’s a nightmare. It will ask you to reverify your address proof which was already done when i created the account. When you provide the address proof, they say that it is not matching the address provided at the time of account creation. I then provided other address proofs and ID proofs but no response from them. They will try a lot to withhold your winnings. Your betway status says as paid but you will not get your money into your account even after 7 days. Their customer care is so dumb and fraud. They finally stopped responding on mails and live chat is pathetic. Beware of them. I don’t know how they get to sponsor big teams in sports.
Source: Telecomasia
Neutral feedback
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I don’t usually write reviews but I think the reviews on here are shocking. I opened an account just a few days ago and I stupidly deposited money without reading reviews, I only deposited a small amount and won £100, I wanted to test the water and withdraw to see the payout times ect. I then started to read reviews and probably the same as everyone else started to panic. If I had read reviews before I made an account I can guarantee I wouldn’t have made the account let alone deposited money. Anyways, my account was instantly verified I received an email straight away to confirm, the site is fantastic it is so straight forward and easy to navigate, I withdrew £100 at 6pm and the money was in my bank account by midnight the same day. You can check the withdrawal process the whole time from selecting withdraw to the money being in your bank account. I think a lot of the reviews on here are from people who have set up accounts won, but have not verified their account so obviously they will struggle to receive a payout. For me, excellent service.
Source: Telecomasia
Neutral feedback
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I am giving one start because there is no option for less. They are quick to take your money from your credit card but support takes weeks. They closed my account and 2 weeks later I am still waiting for a solution, no account, no money.
Source: Telecomasia
Neutral feedback
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I have had the same problem and experience as many of the below comments. On 13/06/2021 at 20:11pm I deposited £100 and the deposit never arrived in my betway account nor has it been returned to my bank. I’ve been told 3 different stories saying the banking team are looking at it, also told I will get the money returned within 2-3 days and someone else told me 1-2 days. The live chat hosts are useless the deposit methods were working fine before the weekend. The customer service is awful and they are giving me the run around. I recommend you don’t use betway there are loads of better gambling apps. They also randomly blocked my account which they wanted to check my activity and safety I got them to reopen it. Until I can sort this missing deposit. DO NOT USE BETWAY
Source: Telecomasia
Neutral feedback
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If you win Money, they will close your account. I started to win money consistently in May. And Betway closed my account and have still not sent me my winnings, or any explanation as to why for 2 weeks. Betway is a scam.
Source: Telecomasia
Neutral feedback
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I’d give zero stars if I could promise you free spins saying that they leaked your details then when you contact them you wait for 25 mins for someone to speak to you to be told they never sent an email when they did! Closed my account worse site ever
Source: Telecomasia