Neutral feedback
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I had no problem depositing and withdrawing with betway up until now, my withdrawal request of 415$ have somehow disappeared and don't show in my transaction history. Can someone PLEASE help me with this?
Source: Telecomasia
Neutral feedback
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I am playing in betway since last 2 months and I experienced awesome. Deposit / withdrawal process is very easy and it takes hardly 24 - 48 hrs to get your winning in your bank account. This is best for Indian players. Stay away from negative review!
Source: Telecomasia
Neutral feedback
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I had the best customer service from someone called Levi. My account got locked while I had money withdrawing. I had a panic and within minutes of speaking to this person it got sorted. I am very thankful.
Source: Telecomasia
Neutral feedback
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I deposited amount on 25-04-2021 but that payment got rejected, after 15 days still amount not reflected in bank account.
Source: Telecomasia
Neutral feedback
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I made a withdrawal and Betway says they paid my account but I have received nothing. So I go to the support option which gives me categories to troubleshoot and this problem isn't an option on there. So I try to live chat and it asks me to pick a category to chat about and when I do it just pops back up the same categories as before and doesn't allow me to live chat at all. I log out and try to get a live chat which shows that I am now waiting to live chat but I wait for hours and never get in touch with anyone at all. I try the phone number which tells me it is no longer active and I email the support account which emails me back that they no longer monitoring any emails form this address. Is this company for real? How are you not allowed to contact anyone after they've taken your money? I've never experienced anything like this. Never been ripped off by any other betting platform.
Source: Telecomasia
Neutral feedback
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I made a withdrawl 2 days back and according to the app they paid it but i didnt recieve it in my account so basically its not my fault. I gave you the right email and everything, so i dont know whats wrong but this doesnt seem right
Source: Telecomasia
Neutral feedback
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I chat With Carmen from Betway today ask her to please transfer me to a manager he Just told me noooooooo.. I spoke With Carmen prior asking for manager and her xustomer services skills sucks. you guys shouldn't have someone like Carmen taking care of players we deposit money and make BETWAY LOOK GOOD. so when a player ask for someone higher they should just pass the call or chat to someone higher Bad Bad Bad Bad customer service that's why Betonline. ag is the best... odds may not be that good but their customer service is on point. My user name is jbravo26... I have the screens hots interactions with Carmen and I will spread this all over the players website for reviews
Source: Telecomasia
Neutral feedback
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I have issue regarding this betway. I got cheated. The Money deposited by me still not reflected in my betway account. They have looted & did fraud to us. I know a bunch of people to whom they have done stuff like that. I your are new please stay away from this app/ website. Trust me you'll get looted. You will fall soon.
Source: Telecomasia
Neutral feedback
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I made a deposit 23 days back but still now it has not reflected in my betway account and not as well not returned to my bank account if I go to connect with customer support needs to wait around 1-2hrs, and when I ask them about this issue they said that still 14 business days has not done, except public holidays it is 19th day but they will say to mail them bank statement after sending bank statement also no use. Very bad experiences.. Not a trust worthy...
Source: Telecomasia
Neutral feedback
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I have just signed up for betway and thought I’d try it out so deposited £10 And spent £2 I didn’t like the games so I decided to with draw £8 and I haven’t got my £8 back and it doesn’t say I have withdrawn any thing on my transaction history if nothing gets done about this I will take this further I know it’s only £8 but that is not the point!
Source: Telecomasia
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