Just horrific.... won £3,201 with them and logged on to withdraw my cash only to have my account locked (this is after I have already verified by ID and made 4 withdrawals for amounts around £500 which have hit my bank). They asked for 3 months bank statements to assess my source of income, I had to pay for these out of my own pocket but did so and submitted these to them, was told 1 working day to review them maximum 5 if they are busy. 2 weeks later and 10 visits to live chat and I'm still nowhere nearer. Just keep getting fobbed off by live chat saying there's no update but i'll be emailed when there is. Total lies and the biggest scam going, I won't be leaving this alone. Once I have my money i'll really make this company pay I don't care how much it costs me in legal fees.

Leo Vegas deducted withdrawl fees disguised as exchange fees for me in Canada. I was shocked and do not play there anymore because of it.

Bad cant play the games you want to play, because it's a RIP off!

Don't go near Leo Vegas or any of the companies within the Leo Vegas group. They scam you on the promotions, wait until you've kept your half of the bargain, then say you are no longer eligible for the promotion for no reason whatsoever. Nothing but thieves, avoid like the plague.

Experienced a lot of gambling websites and Leovegas is the most suitable one for me. They don't only care about new customers also they create a lot of promotions for current customers. Withdrawals always so quick. Thank you.

Thankyou everybody for sharing your views on this casino and this is one for sure i will be definitely avoiding seems you have very big problems leovegas and a very lot of negative feedback of your casino.

Avoid AVOID AVOID! Deposited more than 50k euroes to them and simply asked for a bonus in the live chat for a video and the lady was so sad to talk to she was like» no room for a bonus « avoid at all cost Kaboo will give you better experience than this atleast u dont need to pay to get a bonus too

I was using Leovegas until today. Found out that they were using my debit card to make purchases to other companies that were linked to LeoVegas since April 2020. They have scammed my account out of $800 and I want my money back. As soon as I made a deposit to Leovegas via the card, another purchase was made immediately to the card from a linked company. They are a fraud and I will be taking the necessary legal action to make sure that others are not treated like this. I was customer for 4 years until today.

I was Dropped in Chat to LeoVegas This is the chat at the end they dropped me again making it impossible to get my free spins 7 little spins. They are a sham. the 7 free spins on fire joker. the game will not load Chat started LeoBot joined the chat LeoBot Hi there, welcome to LeoVegas! I’m Leo Chatbot and I’m happy to help with your enquiry. Please phrase your questions in a simple way, so I can understand them better. If you would like to get transferred to a real person at any point, please let me know by saying "agent". I am sorry to hear that you have a stuck game round. There is a few things you can try to solve the Issue! Firstly, have you tried Clearing Cache and Cookies in your Browser and restarted your device?  Yes, I have LeoBot Thank you for trying this! I will forward you to one of our support agents to have a closer look for you, please send a screenshot of the screen where the Issue occurs to supportleovegas., they will need this to investigate further. Connecting you now... Please wait for a moment, a support lion will join the conversation shortly.  LeoBot left the chat i have already submitted screen shots Nikolai joined the chat Nikolai Heya Melanie, hope you’re well and safe! Thanks for contacting LeoVegas, my name is Nikolai and it’s an honest pleasure to help you today! Before we get right down to it, how are you?  hi not bade and you? Nikolai I'm very well thank you: ) How can I help?  I received a email for 7 free spins on fire joker, however, it will not load. I have already sent a screen shot and cleared my browser twice Nikolai Let me have a look into that for you Melanie. This may take a while, please bear with me 3-5 minutes to get back to you with an update on what's happened so far.  no prob thank u Nikolai I'm sorry for the long wait Melanie. The relevant team are still looking into this for you. I will get back to you in 3-5 minutes with any information given to me by the team, or if they need more time.  hi oh sorry i thought u were back. sorry Nikolai It's all good Melanie, just keeping the chat active to make sure we don't get disconnected: ) I've found the promotion internally, just looking into how it works and how/if we can credit manually: )  ok thank u, thats great. hi any luck Nikolai Ok, so the free spins are now deposited into you account Melanie, I can see you have 7 available meanwhile, with regards to the cash bonus, that's a deposit and wager bonus, so you will need to deposit and wager towards that bonus to get the rewards: )  yes but the game wont load what coincidence. or not? I am really starting to think this was false advertising. I have played with this casino in past. I thought LeoVegas wouldnt do that sort of thing. Nikolai Oh, sorry i thought the issue was with the spins, not the game itself, sorry Melanie. Let me see if there's a known issue around this: ) DROPPED FROM CHAT AGAIN!

nothing but a scam. worst customer service they do what they can to take your money and don't pay out. even if they pay any out, right after they start stealing it from your bank account.