Neutral feedback
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Worst online casino I’ve ever played with really high net deposit without one single withdrawal can’t seem to win over £50, I understand it’s a game of chance but seriously getting beyond a joke!
Source: Telecomasia
Neutral feedback
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Lucky to get one star, no problems for a while, had some good wins but mainly losses for a year or so (no complaints) verified my account once or twice but otherwise fine, 5 weeks ago I made I withdrawal £2441 and they locked my account asking for proof of funding? Again not a problem, sent documents as requested same day, 5 weeks later and god knows how many chats and emails and they say there is no timeframe on when this 2 min check will be done, chats have promised replies and nothing! Also promised it will be done in a day lol
Source: Telecomasia
Neutral feedback
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I'm writing another review because this casino is the best out of all the 100s I've joined. Don't listen to the bad reviews they must be from sore losers or very unlucky people. I've won each time I've deposit. I withdrawn this morning and money in my account now. I wont use any other online casino now this one is a gem. You can't expect to win every time you play it's just luck but I'm telling you i tried a lot of there games out and they are fair and plenty of bonuses!
Source: Telecomasia
Neutral feedback
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Similar experience with other people. I made few deposits, I lost. Once I made a win 4000 GBP. When I tried to withdraw **** gates opened. Account was blocked, more documents were asked (did not get anything while I was losing). I sent all but after 30 or so emails and 14 chats with customer service I gave up... Of course it is blamed on COVID and other nonsense. Not true. I sent the case to IBAS, City of Westminster Trading (actually surprisingly good) and to some lawyers. Not a question of money but this will perpetuate and a lot of other people will suffer I am sure. Let's see how it goes, but if you think to join and play do not do it!
Source: Telecomasia
Neutral feedback
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I have had a great experience with Leo Casino. They strive for the mobile format and yet have a fast and easy platform in both formats, mobile and desktop. Lots of choice and option and loads and page searches are fast, efficient and simple to use. I am however waiting for verifying to complete, I was disappointed that the first customer support person i spoke to their live chat did not mention I had to complete the verification process and that could of saved a lot of time. Im hoping the rest of the process and my withdrawal wont be much longer. A great range of options, but do lack in engaging promotions and don't offer comp points but deposits are super quick and easy. I will see how long it take for the rest of the verification takes and review my experience again then. But for now its been very well delivered.
Source: Telecomasia
Neutral feedback
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Spent £800 Doing £2 spins on danger high voltage and not even 1 bonus, I’m the mug for spending that amount,
Source: Telecomasia
Neutral feedback
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I find there games are very fair and i got a lot of bonuses seem to be better then some others. I love the layout and choice of games. I won 150 that i withdrawn today i don't feel very confident i will get it going of the reviews but if i do get it with i will update then i suggest this is a casino to play.
Source: Telecomasia
Neutral feedback
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I opened an account at the start of June My account has been fully verified - immediately and then by sending id (address and bank card) I have made 5 to 6 deposits and played using no bonuses- I lost money and did not withdraw I have then made 2 withdrawals - one was paid (£3.5K after deposit of £3k) I made a w/d for £4k this Tues 23 June after a deposit on the same day for £3k They have confirmed that this w/d has not been processed They have asked for additional docs which I sent immediately on wed and additional info which I have returned immediately on Saturday They have now said this may take 7-10 working days to review DUE TO COVID 19! I formally complained on live chat yesterday 25 June) but they said someone would email me - they could not give me a time my issue is not that they need to check on customers spend but the delay in doing this due to their issues with COVID - there is no communication on their site about this I am also complaining that they are holding onto my money and giving the delay reason as the Gambling Commission. There is no UK telephone to talk to someone. I am trying to get through to Mark Good their UK director and Alison Costello their CFO but it is proving very difficu
Source: Telecomasia
Neutral feedback
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I want to make a complain about Max. My account is locked so started a chat. Max was the agent that was Talking to me. I sended a passport photo and asked me why I coverd my face. That's a irrelevant question to ask because my photo is not important. I hide my important details like dheads like Max. Then left the chat without saying Anything. What a bad casino.
Source: Telecomasia
Neutral feedback
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I've seen bad bookies, but this one really deserves an oscar. Absolute disgrace. They will find any disgraceful way not to pay you, even when you win fair and square. Their customer support is the worse I've ever seen, rude, takes ages to have an answer, when they finally awake, they always try to avoid the question. Their casino is useless, never won a penny. Their website is crashing all the time... If you want to lose money and time, it's your paradise.
Source: Telecomasia