Neutral feedback
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DO NOT play at LeoVegas. This casino is run by very dishonest people who in the end will steal every dollar you play. Daylight robbery at BlackJack and Texas Holdem poker is absolutely incredible. At BlackJack, the dealer got either blackjack, 21 or 20 for 24 out of 27 consecutive games, then 11 out of 13, then 18 out of 23, then 27 out of 31. This was filmed and analysed by 2 statisticians who confirmed that such results for one player on 4 consecutive days are extremely unlikely to occur by chance. Other games are made to trick you in injecting more money and then they will suck every dollar. Trust me, AVOID this casino. This is based on my 3 months experience in 2020.
Source: Telecomasia
Neutral feedback
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This site is NOT PAYING This site is NOT PAYING. Don't invest here. Until now I was not paid But i got my refund back through the help of Mrs Linda ( lindakayaian at"""gee mail! ) You can also get yours very possible
Source: Telecomasia
Neutral feedback
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When you sign up you recieve notification that you are 'fully verified' and therefore think that all is good. I deposited and lost £540 and eventually won £150 followed by £900. I first withdrew the £150 and around an hour later the £900. The £150 was approved quckly, however when it came to the £900 I have had nothing but issues to where I have now given up. I deposited and withdrew via trustly, I sent copies of bank statement and screenshot of online banking, however this was not good enough! The problem with these casinos is they will happily take hundreds of pounds in deposits from you without any proof of ID or payment ownership, but make it exceptionally difficult to withdraw. How I was able to withdraw £150 with no hassle and then total dramas for £900 requested 60 mins later is beyond me. Its totally disgraceful and a scam. My account is blocked and I never get direct responses to questions asked in my emails. Just **** generic copy and paste answers. After 6 weeks I give up! The casino always wins! Frankly they should all be shut down! I have even asked where the £900 winnings go if I'm not going to get them? No answer of course!
Source: Telecomasia
Neutral feedback
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I made a deposit of 499 and got no bonus because you have to deposit 400 or 500 exact. The worst support ever and the worst casino you can ever find
Source: Telecomasia
Neutral feedback
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I can not understand that when you ask for your winnings out of payment, 3-4 days go by even if it is with trustly. in commercials with it takes 5 minutes then money should be in the account. I love your casino. but continue in this way, I probably will not play at your casino anymore. please and make your player a little happier at your casino. I can see every time some complaints. then leovegas support write in Due to GDPR I unfortunately do not have access to your account / details to look directly at your case for you. If you still need help with your problem, please contact our dedicated customer support team. this is not helping. Jeg vil råde jer andre der har problemer med siden. lav en klage til spillemyndigheder. når i har lavet en klage og sendt alt ind til deres support. de har 14 dage til at svare. gøre de det ikke sender du kopi af mail og alt korrespondance til spillemyndigheder.
Source: Telecomasia
Neutral feedback
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After reading all the negative reviews about Leo Casino I felt quite uncomfortable and tried to withdraw my money. Somewhere in one of the reviews on this site, I read the advice to contact a help desk representative in the live chat to speed up the process. Which is true, it worked very well indeed. What did I do: first uploaded all necessary documents (ID, proof of address, bank statement), then withdrew the money and contacted the helpdesk immediately afterwards. Within 5 minutes my account was verified and I received a confirmation by email. All while being in the live chat with the agent. 30 minutes later the money was in my bank account. I used Trustly for the deposit and pay out. In the chat I indicated that I wanted to withdraw my money because of the bad reviews on this site and that I first wanted to see if they actually pay. No doubt this helped to speed it up. It's not a big withdrawel (€ 500), but because the first payment is always the hardest part - after that you're in the system and they don't have to verify anything - I feel reassured enough to make deposits again. The casino will not be happy with the advice to contact an employee as this is quite an extra burden. But it works extremely well. Use it to your advantage.
Source: Telecomasia
Neutral feedback
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I made a bet on tenis game and one player had medical problems so game stoped on second set (retired) and when this situation hapend for 4 times in my life with different bet companys they just returned money back, but this scamer company just sucked my money and told that i lost. When i was reading coments about this scam company i touth it cant be true, but seems like its true, this company is literaly SCAM COMPANY, also they shows bigger odds but when you placing bet it shows lower odds all the time on live sports. And please leovegas dont tell thats hapend becose odds are changing, you literaly give lower odds all the time. Firts you see for example 1.85, you presing it and boom on your ticket it shows 1.72 allready, and its all the time!
Source: Telecomasia
Neutral feedback
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Quick and efficient. Service was on point and issues fixed quickly. Best online casino out there.
Source: Telecomasia
Neutral feedback
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In the beginning they lure you with Nice prices that is a fact But if that happens, block this casino right away! Because after that you won't win anything worse you will let almost all deposits you make afterwards go under with heavy loss! So the great thing is that you can win a great prize But then don't play again because they really take everything back again
Source: Telecomasia
Neutral feedback
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my questions were answered quickly and speedily resolved, I would like to thank Markus for a great service
Source: Telecomasia