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Sir my amount as debited from bank but betway merchent has not deposited to my betway app. i have contacted bank and airpay service customer they told that money successful transfered to merchant but not credited to me in bet way app refund my amount
Source: Telecomasia
Neutral feedback
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THANKS BETWAY FINALLY REC FUND BACK IN BETWAY ACCOUNT BUNTY121409
Source: Telecomasia
Neutral feedback
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No such thing as a free spin! The wagering requirements are so confusing that even their own customer service seem unable to explain the rules. You will lose money here.
Source: Telecomasia
Neutral feedback
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They wont give out reference numbers for missing payments. withdrew a some of money. They sent me an email saying I have been paid but to wait a few days. waited 7 days not deposited in my account. spoke to them (only by live chat ) referred my compliant to payments team. No proof or reference given. Told me to email bank statements to prove (i did so) email address provided not monitored. went on live chat again. they said they have forwarded my docs (no proof again) was told 48 hours for a response its now been 3 days. NO TELEPHONE SYSTEM, NO COMPLAINT NUMBERS, DONT MAN THEIR EMAILS. AND THEY DONT RESPOND.
Source: Telecomasia
Neutral feedback
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Totally Fraud side. If new user avoid betway totally fraud side. deposit is so simple & fast but is nightmare. if you want to loss money betway is best otherwise just AVOID
Source: Telecomasia
Neutral feedback
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My money has been stuck for approx 20 days. I have been a customer of Betway on 23rdApril 2021, I did a deposit of 2000 INR via UPI, and it did not get credited due to an error. But the money was deducted from my account. Since then, I have contacted customer support about 30 times and they have not resolved the issue still. I have sent all details, including UPI transaction ID, bank statement and other details. They mail jusy reply thay we no longer actively monitor this inbox. Worst experience
Source: Telecomasia
Neutral feedback
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REALLY I DO NOT HAVE WORD TO EXPRESS MY FEELING WORST SERVIVE BY BETWAY.. I DES MONEY ON 25 MAY 19500.. MY MONEY WAS DEBIT FROM MY ACCOUNT NOT CREDIT IN BETWAY.. AAFTER SENDING ALL DETAILS UPI. IREC A MAIL ON 27 MAY TILL 3 JUNE I GET TRANFERS MY ACCOUNT.. TODAY IS 9 JUNE TILL NOT REC ANY FUND.. TODAY BY LUCK I GOT CONNECT IN LIVE CHAT.. THE GIRL CHAT WITH ME GIVING A REASON THAT PAYMENT DETAILS U SEND US WAS IN SCREEN SHOT NOT IN PDF FORMAT REALLY THIS WORST REASON I HAVE EVER HEARD THEN ASLO I HAVE SEND NOW PDF FORMAT PAYMENT TRANFERS DETAILS HOPE TO REC TOM MORNING.. OR WILL HEAR MORE STUPID REASON
Source: Telecomasia
Neutral feedback
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Steer well clear. I've been waiting nearly two weeks for a regular withdrawal of funds. They claim to have emailed me asking for documents, however, no emails received and I've had to chase on their automated live chat every day to find out an update. They have been asking for statements, proof of income ( for a withdrawal), address confirmations, etc. All things I've supplied before when signing up to the site. Never the less, I sent back across statements, driving licences, council tax bills and numerous utility bills. Nearly two weeks and the documents are "under review" still. To top it all off, they have no customer service phone number, all of their chat is automated and even when you get a human being, their English is poor and they have no power to chase progress. I think they might be in financial difficulty and are purposely delaying legitimate payments. They are a complete scam, steer well clear and go with a legitimate betting company with a customer service function.
Source: Telecomasia
Neutral feedback
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this is fourth time Ian writing about Betway and their namesake support which is bogus. I have posted my issue several time, they asked me to send my detailed of transaction and I had given them my dn
Source: Telecomasia
Neutral feedback
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My money hasn't gotten back I got a call from betway to provide bank statement to their support email. But that email doesn't work, it just that "we no longer actively monitor this inbox" Its almost 17 days since my money is deducted from my account and yet its not refunded. Please give my money back.
Source: Telecomasia