Worst Bookmaker ever! I was banned from there site after playing hundreds of pounds! Anytime I placed bets and qualified for a potential free bet I had to contact their customer service taking precious time! The worst of all that when I wagered £20 to qualified the super free spin I was advised that I can forget it as I'm not eligible! After several weeks of emailing and contacting their chat service they have finally refunded only £10 out of the £20! Ridiculous company! Unsure how football teams wear their shameful logo! Oh... I know because they extract loads of money from customer after ban them so they have no saying or even right to enjoy the betting! If you are with BetWay find better bookmakers as this company is the worst I have come across!

The customer service is painfully slow and dim-witted, repeating questions and not listening to my problem effectively. They take ages to withdraw your money and put it into your account. There is no "My account" page on the website to manage account settings which is very strange and the website in general is difficult to navigate.

I won some bets during March and I have made a request for a withdrawal from the 10th of March. Today 7/6/2021 has still not been proceed. I have contacted them multiple times but what their customer service says is "operations team is reviewing your account and they will contact you soon". They've never called me, they've never sent me an email. Just delaying the payment for no reason.

I withdrawaled $1450 over two weeks ago and still haven’t received it, I get told the same as everyone else and it’s starting to get very anoyin

Three time i deposited to betway and fund was not reflecting in my betway account although debited from Bank account. whike chatting with customer care they have standard reply will be refunded in 7-14 days but nothing has been refunded so far. You will be loosing precious customers like me if you continue this way. Please help sorting this out.

So bet Patrick Cantlow as leader of the Memorial Golf tournament after 2 rounds. He was joint leader yesterday after 2 rounds. They have waited until after 3rd round declared it as a loser? No live chat no telephone number found email on google. No response yet. Pretty useless

Works fine for me. I was able to cash out after some winnings.

This is fake website I have withdrawn in April once and may once but as of now I didn't get amount from Betway fake website Please don't deposit money here unnecessarily.

Worst service ever i seen!... same problem money get deducted from bank but it is not showing in my betway account.... worst coustumer service... they took almost 1 hour of my precious time... Id name-zombie_

Payin pending from one month, contacted several times.. just keep telling your case is on priority. Amount 48k Date 8th May