I have never had a worse experience than when betting with betfair sportsbook. I usually do complex multiple bets, trebles with at least 3 horses in a race. After a small win they started to restrict my stales down to 14 p per line for example. Their helpdesk was an absolute farce. If paddy power are involved it does not surprise me as they stopped my best odds guaranteed after a small win. Both companies should have their licence reviewed.

A colleague recommended Betfair for their amazing sign-up offer, but I didn't know they were so professional, they do in-running bets on EVERY sport I'd ever bet on.

How are they able to get away with scamming people? It's so wrong, but no officialdoms want to get involved and investigate. They used to be a very well respected company, but now it's quite possibly the worse. When you try to get through to an actual person on the live chat you receive a generic message basically saying it's all your fault because of cookies on your computer. This is without anyone looking into the matter. How can this be right? You can then click the something else option to try and get through to someone but nobody answers for a very long time, and then they just repeat the generic message to you. They need investigating!

I have been with Betfair for 3 years I work in the NHS so as you can imagine betting has been bottom of my list for last 4 months! I had my first bet since February last week and won. Today i have an email saying after reviewing my Betfair account I am no longer eligible for ANY promotions, Early payouts or anything else! When contacted they would give no reason why, wouldnt give details of who to contact and basically had no time to explain

Well, I was using Bettrader/BetAngel to trade, so dont using much Betfair website, anyway, why I am giving only 3 stars? Because live horse racing videos are poor most of the times. From my side, additionally I installed a satellite dish and was trading through aplication, watching satellite TV; ) Anyway, it was good time, was making some constant profit. In the end of the day, I closed my account and move on. Thank you Betfair!

USED TO BE AMAZING THEN PADDY POWER GOT INVOLVED. too many problems to list here notably their inability to fix live video (it's always my end apparently despite numerous people on the forum having the same issues for years. How hard can it be to live stream a horse race?. and their totally unprofessional customer support. You call and if you're lucky you get someone who speaks English as their first language but most of the time they struggle and its so frustrating having to explain slowly what the problem is. What do you mean I don't understand is a common reply. I'm sure they're taking the They then tell you a manager will be in touch which never ever happens They sound like they have a good time working there though there's always laughing in the background. Ridiculously Unprofessional I guess when you have the monopoly you don't have to give a ****

What has happened to Betfair? Used it for years but has gone downhill at a rate of knots. Exchange site frequently goes down. Won £200 yesterday and been trying all afternoon to withdraw winnings back into account. App just keeps stalling when you go on withdraw. Time to look for another bookie I think

Have used Betfair since it very first started - and let's be fair when it first began it was really good and a breath of fresh air for punters, Mark Davies was the front man and he knew how to treat people. Sadly over the years I have watched the whole service just get worse and worse, to the point now that I will be calling it a day. The "special offers" that come through are either misleading or downright false, bonus features or prizes that you can achieve..... well unless you spend a fortune you can't. The live video horse racing recently has just turned into me looking at a blank screen nine times out of ten. Some markets are not updated speedily, the phrase "user beware" has never been more true than when using this site. Yes you will get good odds on horse racing, and if that is what you want and only that then you'll be happy. At the moment as I am typing this the site has lost all horse details for the current race at Gowran Park & the upcoming one at Beverley... sums it up really, just poor.

Re promotions I wrote to the ceo and got a call back from there management team. I do find there promotions misleading and I had to photograph my phone to show the chat help my promotion text. I wasted so much time for 1.50 but the management caller did apologise and thought the chat may have been handled differently. They didn’t offer me a free bet though and I don’t think they want the small gambler as myself

I wrote a review a month ago after losing on slots every single day for about 30 consecutive sessions. Honestly, the regulated reels they speak of are completely bogus. My first night years ago I won, and since, I've never had a winning night with 20 mins of game play. For comparison, I opened a DraftKings account. 3 of my first 5 nights playing slots turned a profit over $40. Even better, their bonus reels actually hit. I kid you not, on 4 separate occasions on FanDuel/Betfair I waited 15 mins to hit a bonus reel for it to pay out between $1 and $2.50. Their payouts are a complete joke. I had deleted their app, then gave one more chance after receiving an email that they did 15 hours of maintence to their site. It still takes me 10 minutes to log in and get verified in NJ, turning on and off wifi numerous times before it finally verifies me, another issue I never have on other apps. There site went down for 30 minutes during the UFC event Sat night causing me to miss a winning bet. This is routine during football season and popular games as well. Bottom line, there is absolutely NOTHING positive about using betunfair casino. Their slots pay out nothing and their app is complete garbage. They are literally robbing people of money to pay minimal fees in getting a working app. Their customer service is just as awful. I truly cannot speak any more negatively about my experiences with them. Once a huge fan, their app, payouts, and service have become a joke. DraftKings, PointsBet, Bet MGM, Borgata, and numerous other apps I've had legitimate fair game play and no service issues. Only betfair is a constant headache. Avoid at all costs, unless you like being aggravated and donating your money.