Opened account no problem and deposited funds.. then clicked to play roulette and a pop up came up saying account locked then screen went pure white? Not a good start haha Had to log in on another Betfair site to withdraw my deposit back which went back in my account after 15 minutes. So after that and reading other reviews Betfair now deleted too much stress!

I woke up one morning and they deleted my account... I couldn't even check why.. I was down some $3000 US... And I had around 1k in active bets on standby... I finally got through to customer service and they said it was a "business decision" and they couldn't tell me why? how is that even legal? Unacceptable! They also said I couldn't withdraw whatever money I had in the account.. basically I don't exist in their system anymore.. and my money went to their pocket.. Stay away.. be warned.

hi i withdraw money money never came to my acount contact to bank bank confirmed that, but they keep say transaction was succesfull this very danger is like legal stealing money of people for something like that they should loose licence basicly they can do what they wants and go away from that and me cannot belive this aceptable on the uk

would give zero stars if i could - made a withdrawel and they cannot locate it. now having to sit on phone with bank for hours due to disappointing staff. they cannot locate payment and now having to request a bank letter, what a ridiculous process. Keep away from these guys - much better online sites out there - do let them take your money.

I had a betfair account for years. One day I got a message telling me the account had been 'closed for security reasons'. I was given no other information and was unable to log-in to recover my balance of £70 +. With the company being based in Malta, I had no course of action to recover my money - which, in effect, they stole from me. Use this company's website at your peril.

I have been one of the first punters with Betfair, about 20 years ago. Their success was built on the fantastic idea of the exchange, where punters bet against each other. The customer service was second to none. There were constant improvements to the site, always with the punter in mind, Betfair was going from strength to strength. The fairy tale ended in 2010 when Betfair floated on the stock market. It has been a steady decline ever since. The only good thing is the exchange, where you can get good odds. But this is not thanks to the Befair management, it is dispite the incompetent Betfair management. Their total disregard to their main source of income, namely the punter, has infuriated me in the past. Eventually they will pay the price

Outrageous! I had BetFair app for a long time and it was easy to use. It’s virtual BlackJack table tends to take your money more often than not - until a couple I f weeks Ago when I actually won £50! I left it in my account to comeback to. When I came back - the account was closed. No explanation. I challenged via the app and they just tell me the funds are being ‘retained’. Twitter help said exactly the same thing. How is this any different to theft? When I demanded an explanation all I got was ‘something to do with the terms and conditions’. DO NOT ISE THIS COMPANY unless you’d like your money taken back. They’re quick to take your money when you lose it. Not happy to give when you win.

Definitely the best or one of the best I’ve used. Range of markets, daily promotions & slick app and site. For me the withdrawal speeds are the most important and usually processed within 24 hours. Can have no complaints what’s so ever. Top casino, top bookmaker.

I have been with BETUNFAIR since 2016 and I can truly say their CUSTOMER care AGENTS are the worst I have ever come across in my life. I have just spent 10 DAYS trying to withdraw MY money and SIX hours on chat to agents of betunfair and they do not CARE about there CUSTOMERS full stop. We have to have some way after this PANDEMIC to make them answer to why they chose this time in history to really go for the CUSTOMERS in the way they have, DISGUSTING I will lose the money I have with them and NEVER use betunfair again.

Betfair is great if you like to bet on sports especially as I love an MMA bet, the poker and casino sites are also a lot of fun. The payout is super fast and the customer service is good. Where they fall short is in the incentives and loyalty program. It was not that great to start with and now they have changed it up, it’s worse! Other sites under the same network offer much more value for your money. The site is good fun though and most punters will enjoy their experience.