Neutral feedback
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They end markets in play when they are still going then when u speak to customer services who barely speak English they say they can do what they want. Its just a license to steal money and they know they can get away with it
Source: Telecomasia
Neutral feedback
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I do not agree with your app copying from clipboard in iOS. My phone handles customers sensitive data and your app along with other companies are accessing it without permission when I open your app. I have submitted a complaint to the information commissioners office. You have absolutely no good reason to use this feature in IOS amd have not been given to use it. Do not ask for further feedback as I don’t be providing it. All I want to see is an update to your app before you get yourself huge fines
Source: Telecomasia
Neutral feedback
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I joined Betfair a week ago to play football bets on their exchange. Was going well until four matches were showing as "Finished" during the first half's when the scores were 0 - 0. The Cash Out function was disabled on all four matches throughout so I lost money. Explained this to Betfair and stated that I had numerous screen shots of the issues I experienced and they clearly show the problems. Basically, I was told that everything was fine and directed to gambling help page! They did not want to see the screen shots obviously. Shocking company with poor customer service too. I would avoid at all costs and I was a new customer!
Source: Telecomasia
Neutral feedback
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Used the exchange for laying matched bets and later trading. Rarely used any of the other platforms as they don't interest me. Used a 3rd party API software to trade as the standard UI on the site isn't trader friendly. Generally great but the drop outs are a joke considering the money they have to prevent that from happening. Not good enough from that respect but overall enjoyed trading with them.
Source: Telecomasia
Neutral feedback
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I have started using betfair exchange as I am learning how to trade during football matches. I have found the website and app OK, although frustrated as does not have all of the games available.
Source: Telecomasia
Neutral feedback
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I've had 3 MATCHED winning bets on the EXCHANGES now VOIDED for no good reason. Tonight i had £23 on Simon Whitlock to beat MVG and they have voided the 2 bets and STILL NOT EVEN Refunded my stake. I had a winner at Saratoga on Saturday night too. This company is getting worse and worse. They haven't even emailed me to let me know of the VOID bets and also they have vanished from my transactions. I do a lot of bets on exchanges too and begs the question how many more have the VOIDED and removed and not even told me?
Source: Telecomasia
Neutral feedback
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Closed and voided bets for no reason, then re-opened the next morning as a loss. Unhelpful and arrogant social media team. Please Betdaq etc get your act together so we can switch
Source: Telecomasia
Neutral feedback
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Recently joined betway and can honesty say I have no regrets. The slots are fun to play and offer a fair chance to make a profit. Payment is also quick when you do make a withdrawal. The sports gambling site is also easy to use. All im all, no complaints
Source: Telecomasia
Neutral feedback
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10+ years ago this place was the greatest thing going. Great odds and great customer service. Then Paddy Power got involved the sports book got added and its become virtually unusuable. Limited to pennies on the sports book within days but still have the exchange but I've never encountered so many problems and the customer service team are so bad it's embarrassing. It isn't worth the hassle and I never thought I'd say that This is how you take one of the great inventions of the 2000s and ruin it. I have nothing but contempt for clowns at Paddy Power
Source: Telecomasia
Neutral feedback
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In my opinion this is by far the worst online casino. I recorded my sessions after I felt some things odd in the "wins" that you basically never get from games on their site. I played several different bets on games, the highest bonus games I got was on a 50€ bet. Of course it didn't pay more than a 10x. I got games on 10€ which gave me astonishing 10€,10€ and 20€. The last and oddest was 3 consecutive bonuses on a 2€ bet which all gave 4€. Of course im not expecting the biggest bonuses ever and all the time. But on several thousand euros spend and around 100 bonuses played and recorded, I have one acceptable bonus so far. Games are incredibly bad. Second is the percentage of wins in comparison to losses. You see your wins next to your entire spending of the session. My average wins is at 10% of my spending - which is far from the mark that should be hit. I was actually wondering at what point this actually is fraud. Whoever wants to see how ridiculous sessions are with betfair, feel free to ask for the videos.
Source: Telecomasia