Absolutely disgusting company!. Account was hacked thousands taken and bet365 not intrested in my claim at being having been a victim of fraud. August 04, 2020

I've placed a bet on Friday with them on an Australian football game Ws wanderers vs wellington phoenix my bet was a yellow card between min 20 and 29 the yellow card was given after 21 min I even recived the notification from their site but they refused to pay my bet. They even told me that they watch the tape with the game but still won't pay. What a scam company. Guys only bet on first league games, games that you can easily re watch otherwise they can tell you that you lost and have no proof. I even sent them pictures from their site with the yellow card and pictures from flashcore and still they will not payAugust 02, 2020

Very unfair playing black jack.26 hands dealer had 21, out of a total of 40 hands no way it's not fixed.. deleted app never again RIP offAugust 01, 2020

Worst gambling site ever. All it wants to do is take your money. Stay away no enjoyment whatsoever. July 31, 2020

Almost impossible to believe the online games are honest. On blackjack have witnessed dealer hit blackjack SIX times consecutively and got 20+ hands hitting on 15+ but not going bust one. Whereas hitting on 12 as the player has (I'd estimate) a 90% chance of hitting 10. July 31, 2020

avoid at all costs. The customer services here is terrible and you most definitely will not be a priority in any way. July 31, 2020

Absolutely brutal business to deal with. My account was fraudulently used and I was taken for Thousands of dollars during the Covid Crisis. Bet365 refuses to even discuss with me the details surrounding the fraudulent activity. So disheartening to deal with a company that couldn’t care less about their customers. Zero compassion for me as my account was hacked. Please do yourself a favour and look to one of the other Gambling businesses to deal with as this company treats you like less than account number. Terrible to think there’s businesses like this out there. July 31, 2020

Restricted my account then stated they had called me, they didn’t, withheldMy funds until they stated I had spoken to them! No supervisors available so couldn’t release these funds. Awful experience I suggest to go seek a company that puts the customer first! July 30, 2020

My personal data was used by a 3rd party to open an account, then I am the one who has all the issues trying to sort my account. Shocking service, they don’t protect your personal data..... be aware! Account now closed. July 29, 2020

AVOID BET365 AT YOUR PERIL. THEY ARE SO QUICK TO TAKE THEIR CUSTOMERS MONIES, BUT DON'T PAY OUT UNTIL OVER AN HOUR OR UNTIL YOU COMPLAIN. NO CUSTOMER FRIENDLY SERVICE. CHAT SERVICE IS JUST LIKE TALKING TO A ROBOT, VERY REPETITIVE. AVOID THIS BET365. THERE ARE SO MANY MORE CUSTOMER FRIENDLY ONLINE BOOKMAKERS. AVOID BET365! July 26, 2020