They are basically robbing they have the worse customer service I have ever experienced. They say all there games are regulated, which is a load of rubbish, there is no loyalty in anyway, and if you complain they just put blocks on your account. Why the gaming commission allows all this I don’t know. There are much better sites to play at, avoid Bet356 at all costs. July 17, 2020

I've just started to bet on football and I chose this bookmaker. It was a big mistake! I can't use my promo code because it was "invalid"... I got it one day ago! Okay, I tried to make my first deposit but it was declined) Thanks for this experience ahahBut I put 2 stars because it happens)July 17, 2020

Worst site to bet on yes it all looks good but if u want to lose all the time with no pay outs go ahead ive not been on this site for a while as its fixed ive gave up gamberling for over 1 year i put a review on then but it was delted ao im putting one on again if your going to gamble go with someone who lays out one i ust to go on was virgin bet u lost but u also won bet 365

It's a headache trying to place a live bet with them, the staffs attitude was totally awful. On top of that, I have been with them for years, but there are little to no customer loyalty. Bye Bet365 and never again. July 16, 2020

Account holder with bet365 for over a year. They stole a penny from me and they won’t give me it back. The help service is no good full of bots that repeat sentences. July 16, 2020

I had been with this site for years. The casino/games are absolutely awful, spent thousands over the years, most I've cashed out is about 80. The bonuses have always been shocking, I've deposited 400 in one week before and only received a £5 bonus, my sister deposited £5 and received 10. The bonuses happen once in a blue moon aswell. But the reason I've closed my account is because I've been 5 months without having any bonus at all, I went on live chat to see why and the customer advisor was awful, she was rude, blunt and very slow at responding. I asked why I wasnt receiving bonuses anymore and she said because I closed the gaming section of my account I am no longer eligible for loyalty bonuses... this is after I've deposited around £50 every day for the past 5 months. They also took it upon themselves to limit my account. All because I wasnt enjoying their gaming section and closed it. I then asked her to send me the transcript of the chat as I thought her service was appaling, she said I needed to close chat. I've done that, waited, and she still hasnt sent me it. July 15, 2020

Ask for a manager and they will delete your account. ClassyJuly 13, 2020

When you lose money then they pamper you. When you start winning more often, then they will use all kinds of excuses to limit your account and finally close your account. Even MGA and GC do not provide you with help if you are from certain juridictions. I really hope bet365 has its license suspended. July 13, 2020

Great site and fast payout, perfectJuly 09, 2020

Thieving BxxxxxxS... Opened account to place bet on Irish lottery 3 days ago and my account with my deposit has been restricted... why are they allowed to do this... its bloody theft... have I won and they have kept the money... i don't know cause I can't get into account... im taking this one all the way... yous have messed with the wrong lady here... July 04, 2020