Pss poor company who don't give a toss about their customers and bonuses are non existent. I had an account with them for over ten years and was spoken to with almost distain on live chat for daring to question their pathetic loyalty scheme, which btw, no one seems to know the criteria for? Give these mugs a wide berth and try Paddy Power, fair firm with good customer service and regular free bet offers and rewards. August 10, 2020

They decide when they want to have cash out available on a whim. Pathetic. Avoid avoid avoid. Go elsewhere. Starve them of their revenue and watch them suffer. Dispicable behaviour from bet 365August 10, 2020

Very Poor. I had an accumulator with bet365 on the football. They decided to void two of my selections due to the league not being finished. All other companies, SKYBET etc paid out as the league agreed the final placing. My selections were placed either on pre COVID placing or points per game but they would not allow to stand. Rules very unclear on this. Then to rub salt in they said it would be allowed from next season! JokeAugust 10, 2020

Rubbish site, spent 100s with no win, all I witnessed was the same names, stay clearAugust 09, 2020

If you just like a few small bets each day don't bother with this company. Today they closed my account permanently on the pretext that I was spending too much time gambling (in their opinion). I had held a deposit account with them for many years and my account was closed with no notice. I suspect my account was closed because I am not losing enough with them. Disgusting treatment towards a loyal customer. Certainly not recommended. August 09, 2020

Dont play poker b365, you will never winn they can se your cards, they now what cards you have and they have theyr own player. Trust me i know for sure. This is my opinionAugust 08, 2020

Bunch of scumbags, just taking and not contributing a thing to punters. no freebets or just a chumpchange given to decade long customers... greedy f@cksAugust 06, 2020

They have this new thing, if you spend too much time or money they close your account. Regardless if your winning or losing.... they are permanently in contact with you. A very intrusive company ok if you want to bet £2-5 stakes. Completely avoidAugust 06, 2020

i have been a loyal customer with them for over a decade plus, the customer services is a joke even if you can get through to speak to them, it is not the bet 365 i knew, they used to be very understanding and answer the phone very quickly, not anymore. i waited over 25 minutes before i gave up, went on to live chat, another 25 minutes wait, the person i chatted to did not get my querie right he quoted itv plus 4/1. anyway babble babble babble, this was over a 3 pound refund, they offered me 2 pound goodwill. it was not the 3 pound it was the principle, that they knew i was right, so i closed my account, what is going on at bet 365 this was a great betting site but sadly over the last few months it has gone downhill. August 05, 2020

after years of using and spending massive amounts over the years they then decided a good move to turn me over for only about 60 quid, mad how these big firms treat customers now but its there loss as wont receive another bet and tried to give me a tenner free bet which apparently is good will and ide rather bin it lol, just a warning to other people looking to sign up be weary as they have changed alot over the years and not interested in the loyal customers any moreAugust 04, 2020