I recently tried to contact Bet365 regarding my parlays which were canceled due to the unfortunate circumstances in the US. My gambling circle and associates will no longer be using Bet365 to bet our parlays. The response for not refunding my mates on our initial bets are absurd. This to me was a reasonable asked since I would have likely won more. Instead the remaining tickets were auto calculated and I was paid less than my buy in parlay. This is a joke and the support team who responded did not address this. I don't suggesting anyone who bet to use this app. My bodog account was refund immediately as there was no action on the ticket once all the NBA games were suspended. I understand if the parlay didn't have a chance to win but my parlays were all in play and would have settled over the initial investment. I just wanted my investment back which was more than fair. If you want to retain your investors you should be more flexible on doing the right thing especially when they make decent wagers on your site. We will play with your competitors. August 29, 2020

For anybody considering using this site, DONT, it is a complete fix and will cheat you out of every penny you deposit. They should be ashamed of scamming people out of there hard earned cash, particularly in the current climate. What a disgrace. August 29, 2020

Bad experience, they let you deposit in second but withdraw is a ****, they tell you it take 10 days after that, you contact them terrible customers service, they tell you the money been send out but you never get your money back. stay away from this site, scam scam. August 27, 2020

Fraud company1st they void the but after 3 hour they stole money from my bet365 account20 over not complete and bet loose there is no rule in there siteTotally fraud company your money not safeAugust 26, 2020

They dont let you pay out. The games are all rigged and they just steal you for all your worthAugust 26, 2020

Terrible customer service on phone during LIVE betting. -Withdrawal is so DODGY because in the year 2020 you are required to put your ACTUAL BANKS ADDRESS? -Other betting platforms you can withdraw via bsb and acc number (very simple), however with bet 365 you need: ->BIC code, Bank name, Bank address, Bank Country, even a password? August 26, 2020

Put on a 6 fight parlay bet with a £10 bet with a return of £280, one fight got cancelled all the rest won they they then gave me a return of £150! The odds on that one fight was 1.6 ridiculous service when I complained as wellAugust 24, 2020

PEOPLE BEWAREThis company have no respect for their customers and cheat everyway they can, do never play on their casinos and live roulettes, all rigged, magnets, video playbacks, screen cover ups, shady all the way, i guarantee you will lose every penny you got, if you really want to gamble go to casino and play front of the table in real life, not on the app or phone, tablet etc, i been ripped off big time now I closed my account., STAY AWAYAugust 23, 2020

Totally rigged company, on live roulette they cheat every way, they got magnets on tables, video playbacks, all sort off cheat going on and you can't complain to one, even you did they never except they do any wrongs, my number come up few times and they hide screen strait away and anonced different number, the other night number 11 come up, courpier anonced 11 but half way thru they cut it off and anonced 10, videos always freeze, change, shady, You will never win on BET365 totally rigged and they aim to rip you off all the way, please stay away from that company, i closed my account forever with them. August 23, 2020

I've been waiting for almost a month for a $52 CDN withdrawal refund, and customer service is telling me that they do not have the money inhouse any longer and that it's with a 3rd party "under review". Whatever that means. Absolutely ridiculous. I frankly don't care about my 50 bucks, but for others whom I'm sure are out far more money, legal action should be taken against this company. Guess 1100, 1* reviews say that though... August 21, 2020