Neutral feedback
checked
Well Just a update on my Payment from LeoVegas. They have asked me for my Previous Bank Card Details that I haven't used in 6 months. But my DEPOSIT Was with my new Card And Accepted by Them. Listen PLEASE IF I CAN STOP ANYBODY ELSE playing with this FRAUDULENT COMPANY. IT WOULD BE A BLESSING. STOP STOP STOP
Source: Telecomasia
Neutral feedback
checked
Verry good and easy to navigate online casino. Top of the game.
Source: Telecomasia
Neutral feedback
checked
Awful live chat staff, requesting a bank statement for verification in a specific format that NatWest themselves do not provide! effectively withholding funds and offering no way to resolve this despite proving ID, proof of address and a picture of my card twice! Do not waste your money with these frauds, currently going via IBAS. They also break UKGC rules.
Source: Telecomasia
Neutral feedback
checked
I did give them a 5 star review, but I have changed my mind as I had been waiting awhile for a phone call to reopen my account but that never happened. Then I went on live chat and I was asked questions about my account and was told they couldn't find my account and just cut me off. I sent an email after and they never got back to me. I like the site and I would be very happy to change this review to 5 stars if I get the chance to play on the site again.
Source: Telecomasia
Neutral feedback
checked
Ok, won £2000. Withdrew it.1 hrs later Account Locked. Told to upload documents. Upload documents after 5 days, been told Security checks. And will receive a email.5 days coming and going. This is not a reputable Company, please don't play with this Casino.
Source: Telecomasia
Neutral feedback
checked
I've played on many different sites and I'm almost certain that LeoVegas is scamming customers. Losing ridiculous blackjack hands over and over that you shouldn't be losing, dealer getting 4 blackjacks in a row, constant 21's when dealer has 16/15/14 when upping bet sizing. I am reporting them to the gambling commission and requesting they investigate this site. I completly understand that long term you will lose playing casino games but the level of wins is terrible. They will allow you to win in the begignning when you first start playing and as soon as you start playing higher stakes they will rigg the cards. If you are considering gambling online please go with another site. Hopefully I can save at least one person from this disgraceful company.
Source: Telecomasia
Neutral feedback
checked
i played on this site for over 2 years... had some little wins... recently i made a deposit, never made it into my account, still waiting for it to be returned... won some money, tried to make a withdrawal and now my account isn't verified after 2 years of being verified, uploaded documents and declined.. surprise surprise.. closed my account, not worth the hassle from the rude staff etc... please try another site, this one is awful...
Source: Telecomasia
Neutral feedback
checked
I play leo vegas regularly and i, m replying to people within this group who are not content with game payout results on slots. And also Leo Vegas staff who are replying to thier customers saying they have no control over the games and that outcome is Pure random and on rent them from the game providers. If we load up the slot FAT DRAC and go to game INFO at the bottom is a message from the game designer/provider which reads> Due to the complexity of the game, some hypothetically possible results have been prevented to enable an enjoyable payout structure, and that the max payout is 50000x your bet However It is possible that the operator (the site your on) has configured a Win Cap! so it would not be possible to reach the 50000x. So i would assume games have elements of adjustability in real time for the operator and not just the game designers block model.. is that why some of the bonus rounds are not very great at the moment? questions questions but i, m putting allot of money into gaming and for a good while now the return has been poor and i think it should be right that players can raise question for potential non generic scripted fob off replies. We deserve better
Source: Telecomasia
Neutral feedback
checked
This is lot better bookie than 2.7 stars. I guess most negative reviews are given by other bookmakers trying Leovegas to look bad. I never had any issues and limits are high enough. Great bookmaker.
Source: Telecomasia
Neutral feedback
checked
Customer service is atrocious. Every time I tried to withdraw, they cancelled it. I've used the chat option and been assured that it has been approved each time, but it never goes through, and there is no response when you email their support. I made a wise decision by putting d moneey with Royal Hubllc, which offers much higher risk-free returns.
Source: Telecomasia