Seriously just don’t even bother downloading and giving them your money. Payouts are disgusting, features pay absolutely nothing, crashes constantly, game selection is dreadful. Played lots of casino apps and this was without a doubt the worst on every single level.

Grosvenor casino its the only casino from all online casino when if you win a bonus game on any slots game you will win practically nothing. Its happening nowhere else but in this online casino you can, get like 50 bonuses per year.. And none of them will pay.. Its not unusual to get 0.20pence for bonuses when you play 1pound spins. This is happening like 90% of time. If you want to play some online casino games Please choose some other casinos all of them paying more then this one. This is without the doubt the biggest rip off!

Spent a lot of money to try and get a drink before we leave yet we were stood at the bar for over 20 minutes being one of the first to arrive apart from a couple sat there already with drinks. The 2 bar staff behind the bar completely ignoring us and serving 4/5 people who came after us, then when asked about being served they was extremely rude! The woman with a shaved head was the rudest saying the bar is busy yet wasn’t at all busy from when we approached the bar, there was one other person before us. Seems as if she only likes to serve if your stood right in front of her. She managed to serve other people their drinks perfectly fine apart from us. We did not even get chance to order our drinks as she just went ahead and took everyone else’s order who arrived after us. The glass cleaner with dark hair stood there laughing saying that she wasn’t serving and it wasn’t her problem. Feel utterly disrespected by this experience from a casino. The Staff on reception extremely helpful and very polite. Dealers on the table extremely polite also. Bar staff on the other hand need to be re considered. All in all would have been a lovely experience win or loose and a great review left it wasn’t for the rude staff working on the upstairs bar.

Leicester grosvenor worst casino in the world avoid with your life. been going for a while about a year and never won. the slots just keep taking. yesterday spent 300 and never gave me anything not even a bonus. time before that was the same and time before that the same too. The service is the worst nobody at the bar serving and I was their hour and a half. The place needs shuting Down for good. F scummy tw$ts

This company is so wrong let me tell ya I play 9 pots of gold probably put about 400 on now not got a dam thing I have played on loads of other sites 9pots that have been brilliant then all of a sudden the game crashed first kept spinning then crashed oh really I have never ever had that problem with any other site something really don't add up on here I really would go to another site I am absolutely gobsmacked

Joined a couple of weeks ago and placed a handful of bets, now find I'm restricted to just a couple of pounds maximum.

I can’t complain about this casino and have been playing a while. Some days you win, which I have numerous times, and others you don’t but that’s part of it! My game crashes very rarely but if it does it goes back to where it was when I reload. Withdrawals are in your account within 10 mins. I recommend this site.

I did one of their free games and was given a £2 bonus. Most reputable sites allow you to use the bonus funds first when you win them on a game like this (even if wagering is required to release the bonus funds). For example, Ladbrokes, Coral, Sky, etc. Not Grosvenor. To get the £2 bonus, you had to wager £60! When I opened the slot, it stated bonus funds were being used in the game but it doesn't make clear (nor in the brief terms on the bonus screen) that cash is used first. Luckily it only cost me £2 as I checked my funds and realised it was taking cash first, but it's really bad practice and sneaky. These type of bonus terms encourage problem gambling - campaigners have noted this. My advice is stick with reputable sites which allow you to use the bonus funds first. I won't be using Grosvenor casino or their games again.

BE AWARE! SCAM CASINO.. 500 QUID IN 1 GO, NEVER EVEN GOT ME ABOVE MY INITIAL 500 EVEN THOUGH I GIT BONUSES OVER 12 TIMES.. SCAM SCAM SCAM.. BE WARNED, YOU WILL NOT HAVE A CHANCE.. GO ELSEWHERE.

Just a complete RIP OFF, that's all there is to it, takes a long time to get any bonus and when they do give a bonus the pay outs are just so poor, I won 10 free spins after playing over 100 spins, my return was 0.30p, that is just disgusting.