Neutral feedback
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DO NOT PLAY..... £100 DEPOSITED 20P PLAY... TOTAL FIGURES: 150 WINS.. ALL LESS THAN 20P PLAY.. 2 IN PLAY BONUSES, ONE PAID 4.36 OTHER PAID SOD ALL... NOTHING.. 0p... COST ME MORE TO GET THE BONUS.. THEN REALISED THEY ARE THE PEOPLE WHO WONT PAY A WINNER AND AT HIGH COURT, SO GETTING US TO PAY FOR IT... SO DONT PAY AT ALL
Source: Telecomasia
Neutral feedback
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A complete sham of a company. Don’t expect to have any value as a customer. Their chat facility is a waste of time and space. Nothing ever gets resolved and to top it all you are met with obnoxious, rude chat agents. They seek to absolve themselves of any responsibility and pass the buck back to you as customer. Just recently I made a deposit via paysafe. My balance with paysafe was duly debited however no such credit to my paddy power balance. I contacted the chat team who told me they were aware of the issue and that I could expect a resolution within 24/48 hours. Why so long considering I had receipts clearly displaying the nature of the transaction. Was told this was their top priority in terms of achieving a swift resolution. Swift meaning they would be withholding funds of mine for up to two days. Worse to follow, I contacted chat a few hours later who told me now they had decided it was a paysafe problem and therefore I needed to contact paysafe to get a refund. So effectively washing their hands of any responsibility and meaning extra time and effort to be expended by myself. Paysafe being an accepted payment method partner of Paddy Power. This partnership seems to work one way, pretend you are not a partner and have no responsibility as a partner when things go wrong. This is just one of many examples of situations I have encountered with Paddy Power. Don’t make the same mistake as me and avoid their services at all costs.
Source: Telecomasia
Neutral feedback
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Yes Customer Service a complete shambles Various transfers disappeared Not as soon as the problem is rectified Just keep checking your account to see if it has arrived it hasnt!
Source: Telecomasia
Neutral feedback
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I did the lotto specials yesterday for the main draw and would have won but they somehow claimed the 3rd draw as the main draw I am coming off after my bets play out at the weekend.
Source: Telecomasia
Neutral feedback
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i wouldn’t even rate it 1 star but that’s the minimum u can select this site is a bunch of money grabbers do not use there site only lets you withdraw what you deposit what a joke been trying to sort my winnings outs for weeks still getting no where seems like they ain’t even bothered about sorting it out DO NOT USE PADDYPOWER!
Source: Telecomasia
Neutral feedback
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Awful business decisions and awful customer service. On line players banned from promotions after placing only a couple of bets and customer service unable to give any explanations why. Spend your money elsewhere is my advice
Source: Telecomasia
Neutral feedback
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PP best odds guaranteed is not what it says it is. Had a treble up on Saturday but was offered 700 less than expected because the "best odds promotion" is restricted to a max of a bonus of 1000. When I queried it the response was "read the small print".
Source: Telecomasia
Neutral feedback
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Joined about 6 weeks ago, probably placed around 40 bets in total, then I received an email saying I was banned from any promotions they had running. Contacted live chat... complete waste of time as they weren't interested. Poor, disgusting way of treating customers, avoid like the plague!
Source: Telecomasia
Neutral feedback
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I would give paddy power no stars if I could, absolutely shocking the games are definitely not random like they say it’s impossible to win. I know you should stay within your limits and only gamble what you have but they will take it all without a care or a win, they literally take the fun out of gambling. It’s impossible to get through to a human to discuss anything, so poor. My advice would be don’t make the same mistakes and save your money believe me they don’t care about you and you will not win trust me!
Source: Telecomasia
Neutral feedback
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Very suspicious. Place small accumulator bets on 12-15 minor foreign football matches, betting on no further goals with only 10-15 minutes left to play of the match. As soon as my bet goes on, the goals start flying in! Some teams that were 2-0 up, are suddenly 2-3 down in a few minutes! No record online of the correct scores of these games either. Do they really exist? The one time I was winning and tried to cash out for £200, I get the error message “something went wrong. Cash out isn’t currently available”. Am signing up to another site. Very suspicious of PP now.
Source: Telecomasia