Sir I had one issue of amount of inr 5000 pending not deposited to my account and i had to wait for so long to touch with live chat and replay from chat is wait for 2weeks 48hours and goes on still my issue not sorted today i contacted same and said i needed that amount for my commitment because it was pending from so long and for this reason he himself self excluded me for 6months is it fair. See everyone will have commitment na what's issue in that and that too self excluding without asking at all i need my account pls do the needfu

Where is my sign up free bet? Placed my bet, followed the t and c’s but yet no free bet. First acca on us upto £30. Please can you add my free bet. No contact number, no chat, nothing. Darren Picton

*STAY AWAY*Opened an account with betway. Placed a couple of bets and while I was watching my bets a message came up saying my account is closed. I then tried to use the cash out to claw some money back and they turned that off so I couldn’t cash out and end result I lost the 2 bets. I got in contact with them explaining the situation and they said there’s nothing they could do. While I was writing another reply on live chat they cut me off. A member called Nicole was really rude! Going to take the matter further. Got screenshots etc… Stick to the bigger betting sites like bet365, coral, William hill etc…. Guys.

Would advise anyone not to use Betway based on my personal experience. Was good initially, they offer good promotions etc. I received one payout of $140 from a multi. Then I proceeded to lose for about 2 years (lol) not depositing large amounts but enough to put $5 multis on sports. I was finally able to get a $200 multi around March of this year. I requested a payout but nothing happened. I have used chat 3 times since then, sent requested details to Betway and nothing has happened, no communication throughout. I've suspected that it's some kind of anti-money laundering process they have to go through.... but ultimately they have shown zero willingness to help at all. To top it off I have logged on to my account where I can no longer access the help chat. In the meantime I've been using Leo Vegas and deposited multiple times and withdrawn 3 times. Long story short, don't touch Betway but try Leo Vegas!

Not bad. Good boosts but they stop you using then after a few days

I won £1000 on the daily 4 to win promotion on the site. No contact from them what so ever, so no payout. There is no method of contacting any human at Betway. I suspect it is just a company run by bots. Not sure how they get to operate in the UK. I've written to the UK Gambling commission who are responsible for gambling companies to report them. Not much else can do. As many others have said avoid, there are plenty of companies who do have human contact, stick with them.

Signed up for the £30 free bet if you lose your first acca, which I of course did. No free bets. The live chat isn’t a live chat, just an automated one that sends you round in circles and you can’t talk to a human, sent emails to support but they’re “not manned inboxes anymore” Just disgracefu

Signed up for first acca on us, bet £25 but never had my free £25 bet. I’ve done my bit, why not do your bit and give me the £25 you promise on the sign up page. No link to contact anybody, terrible

My account was locked as they needed to discuss responsible gaming with me I have a balance in there and also a withdrawal which I still haven’t received I have been trying to contact someone to get it sorted but apparently they don’t monitor their emails and the live chat is automated so I am stuck there is no way to contact them at allUpdateThey applied a self exclusion without my permission I only had the account open for a couple of hours and made a withdrawal and that apparently means that my account should be self excluded because I won some money I will be taking this further as I did not request this self exclusion and will be warning other players and will be informing the gambling commission

most disgusting trashy service i have ever witnessed, cannot view my account details to make sure its all up to date, cannot remove bank cards that have been changed by my bank and live chat is a total waste, seriously it is appalling, pathetic robot agent saying to click a link to speak to a real person yet there is no link, worst bookmaker ever do not ever use betway it is really that bad,