Absolute joke of a service. Account closed with funds still in with no reason why. Contact page is awful. Talk to a virtual assistant for ten minutes and then wait another 15 minutes to get in touch with a human. Plenty of other good sites out there, these guys are useless and make it so difficult to get your money back out

Stay away from this site. Sportsbook will limit your bets if you managed to win any bets at all, with no explanation or reasoning. The odds to win on the casino are inflated when you register to drag you in and then are flatlined to the point where you wont see any wins for months.

Only joined 2 weeks ago have now left too many hindrances for rewards and bonuses but easy enough to deposit same ******** company different name. Deposited £30 and left without using my first deposit bonus easier sites I know are available

Need I say more the rating is already disgraceful! Customer service is virtually non existent! Out of touch, stuck in the 90s business!

Ouch £45 deposited playing slots at 10p a spin numerous games played 1 feature hit won £2.70 £45 gone in under a hour

I was a customers since 1999 when they started but last month they asked for bank statements and proof of investments, house ownership, earnings etc. I provided that all the same day but they reduced my net deposit limit to 100 a month. I queried this and a month later am still waiting for a reply. I've finally given up and deleted my account. For years the betting industry didn't care about customers spending 1000's but now they panic if someone spends more than a 100 a month. It's a total over reaction and they are too stupid to figure out how to care while allowing people to be grown ups. It's pathetic.

2nd review on this company, Won a reasonable amount a few months ago and since then took 100 times the amount I've wont no hits in months take take take they blame it on your habits but come on that is just robbery. that's their excuse to cover themselves they always blame it on the player, not the fact they changed something in your account to stop you winning.

I urge anyone who likes playing slots to use any other site but these, you will literally spend hundreds to get a bonus then it pays you pence every time, yes slots are a game of chance but i firmly believe they are fixed on Betfair and I'm surprised they have not been investigated

Never using again if I withdraw money via fast payment but it’s over 1000pound it will take 2-5working days so it means if it Friday earliest Monday. Stay away from this website

On September 23, 2022 I made a wire transfer to Betfair and by September 30, 2022 was not posted yet in my account. I contacted the help desk a few times and they said that my ticket# was not even revised. And on September 30, 2022. I was updating my phone number and they just closed my account without any notice. They stole my money and never send me an email about the issue