Well, this is a joke of a company. I was enticed in with free spins and I won just over £5 with those free spins. I went to withdraw it as a Tesco voucher and during the process, I got an email saying that my account was closed and there was no way to appeal it. I even started a chat with customer service about it to just even find out why it had happened and after complaining about how it's not exactly fair (ironic, due to the name) then there was an "error" and the chat failed. I think with the dodgy dealing I went through, I hardly think this was an accident. Don't be sucked in with fake "free" spin promises, don't get any hopes up if you do win anything, and DEFO do not give this company any of your money! Ooft! I usually come on here to give good reviews, I've never gone on anywhere to give a 1 star review, but I had to complain about this to SOMEONE since the customer service didn't help one bit, not with clarity about my case and not with any kind of help with my winnings.

I play the bonus pinball game that they currently offer 1 spin a day for free, I have been doing well getting the odd 40p 50p etc once a day, sometimes I have to use their allocated games to spend it which is fine anything I win on those games goes into my main account wallet. Saving for my main slot game dynamite riches. First issue: I won the £100 prize from pinball only for a message to appear saying “oh no you didn’t win this time” it landed in the correct box so it is broken. I contacted support (took 30 -40mins for a reply) they asked for a screenshot, that’s pretty impossible with the pinball game it’s too fast! Then they tried fobbing me off with a display issue and that I needed to clear cookies and data, that’s funny I’m pretty tech savvy and clear my web data once a day. Run IOS 16 for Betfair and have a relatively modern phone. Which I stated then they ran out of excuses and just said without a screenshot there is nothing they can do. Fine you want to cheat me out of winnings so be it, I’ll screen record every instance of gambling from this point on.2) referring back to my piggy bank of main wallet, which I save from the pinball game to play my main slot dynamite riches as I have unlocked all the bonus features, I could save £5 or £10 over time from pinball wins and spin at a 10p stake on my main game. (a low stake indeed with small winnings but when gold spins initiates a small return is made). The issue I have is that never the cash I save from pinball initiates the bonus games, it shakes to give the impression of a bonus game activation then never comes through, I expect the shake once or twice as false positives (part of the game) that’s fine but false shakes 5 or 6 times is scummy. Only when I deposit money do I get the bonus games activated. Why is that? Hmm let me think.3) deposit such and such promos say £5 and get 10 free spins. Here’s a question why does it lock out my bonus games on my slot when I use those promo spins! Surely it’s part of the deal you slimey slugs. Overall a dodgy company for sure, never had an issue with withdrawals yet instant to my bank account but I dread to think what would happen if I win big. Very shady indeed.

No fair game play on this site atall when you do 5 deposits with 0 bonus! Absolute joke especially when you dont even win your stake!

bent as a 2 bob note take take take. All I ever do is deposit never get to withdraw as site never lets you win. Play bingo lose, play promos lose absolute joke stay clear unless you like losing your money

Betfair is easily the worst bookmaker in the uk. Im talking about the sportsbook and not the exchange. The sportsbook side with the traders etc is without doubt the mug end of the industry. Always last up with odds on overseas racing and restricting bets. Clueless custmoer service who are equivalent to monkeys pulled off the street and asked to repeat standard replies written down for them. The sportsbook runs a distant last to any other company.

Had player for Hatrick, he did not play in the entire game, betfair said its there terns and rules

They don't let you withdraw your money. Avoid this betting website!

JUST FAKE playing solts for 1 week and not even 1 bonus feature on any of the slots. iv been playing at different times and days and just to win nothing at all in 1 week. So this is controile3d game play as game providers have a duty to keep slots topped up with wins. Thats why they have a return to player over a long time of playing nearly 97% rtp yeah right more like 97% return to house. How its so funny that all week nothing at all even tho house edge is only 3% they are just thiefs and the same at paddy power both companies are owned by flutter gaming just take a look online at this company and tell me if you still want to play at any of flutter gaming casinos

Love ya odds keep it up

Been discriminated against today as there was an offer for. today only on horse racing, where you bet 10 quid on doubles or more and get a free bet, did the offer. never got the free bet, when I queried with costumer services, they told me that my account was restricted to. promotion, was a company decision, no further explanation given when asked, I know friends who. done this. offer. with no issues. Very disappointing and seriously discrimination. stay away from these lot.