Neutral feedback
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Terrible, they removed the helpline number and now literally treat customers like you know what. Even trying to contact them is a mission. 40 minutes waiting to message someone and then it is past 11pm and the option to contact someone does not even work. I have placed 2 bets. Money in the account want to place 2 more bets to cover a bet, but they are playing dumb. So frustrating. Effectively want 4 bets, placed 2 out of 4. Need to place the other 2 to cover my perm, but suddenly, I've exceeded my betting limit. Yet less than 10 minutes earlier I was allowed to deposit the cash.
Source: Telecomasia
Neutral feedback
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Used the website for a while, and today self excluded my self and still got £975 in my betfair account, and they not refunding my money back to my bank card! Been on a live chat few times and no one willing to help
Source: Telecomasia
Neutral feedback
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I made my account about a week ago and after depositing some money onto the account, the account was closed "under business terms", whatever that means. At least the money didn't leave my bank account but still just a horrible experience.
Source: Telecomasia
Neutral feedback
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Bounty Raid(HUGE ALERT)is a slot game in the Betfair Casino run by Paddy Power my advice is do NOT play it as it is probably one of if not the most fixed corrupt slot games available in the Casino. Paddy Power manipulate the reels inplay on all games its so obvious they don't even hide it you start off losing with this game and carry on losing every time you play it you lose its thousands and thousands of spins without a bonus just constant losses with about a 16% RTP if your lucky you have been warned.
Source: Telecomasia
Neutral feedback
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I had a forecast come up on the dogs. I waited to get paid out. Nothing. After contacting customer services they said that the bet was not matched. I should have won £325. Yet again the desperation of Betfair shows their true colours. They did offer my stake back. What stake? I never had a bet on remember.
Source: Telecomasia
Neutral feedback
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Use to be good before the new update about a week ago. no partial cash out available anymore and defo big thumbs down because of that
Source: Telecomasia
Neutral feedback
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Joined Betfair to place some FIFA world cup bets. Ridiculously confusing website. Finally figured out the difference between a back price and a lay price, but no idea what all the other columns mean. I think I placed one bet, but no idea as it didn't appear in my betting history (bit my balance has decreased). Gave up and withdrew remaining funds. Awful.
Source: Telecomasia
Neutral feedback
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I'm really surprised to see so many bad reviews here. I have been registered in Betfair Long time ago. Pros: - never had troubles with withdrawal and deposit, they never blocked my winnings etc ( there was technical issues only, about issue see below)- many options to bet. Cons: - slow support. They help, really, but very slow. - limited options of deposit. I used webmoney, hardly deposited money and could not withdraw back. They suggested me to deposit small amount of money using debit card, and after withdraw all money using bank card. It worked, i got all my money, but it was hard. I would suggest Betfair to use more deposit withdrawal methods and improve current options. But i say again - they never did dirty tricks with me.
Source: Telecomasia
Neutral feedback
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Been with Betfair for years now. Something has happened. past you would win a fair amount on slots. Now glitches are more than suspicious and. making reset a normal. I'm on with a complaint but not hoping for much as there agents are busy. stinks. Government should ban software gambling I thought it was regulated on percentage of spins. Not on Betfair fraudulent and unfair.
Source: Telecomasia
Neutral feedback
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If you win they block your method of winning. I usually bet on both teams not to score and I had my account restricted to bet up to 1 euro on that market. Contacted support and it wasn't reversible. So basically if you win they just kick you out. If you are bad at gambling than this site is perfect as it has a lot of markets for you to lose at. If you want to bet to get profit than search for another one.
Source: Telecomasia