Take away cash out option 10-15 mins before the games finish is really not fair play. I ve been using the site for years but i will take my money somewhere else.... June 21, 2021

The close cash out when the people have to make money and after that only think what they say is "sorry"

I pressed cashout and then pressed confirm it was processing it then stopped and offered a lower cashout I did the same again and it did the same again so turned it of bet lost but as I cashed out and confirmed it should pay out I'm emailing them but no luck so far this kind of thing has been happening a lot to me latelyJune 21, 2021

Shocking Disgusting illegal company admitting there site goes down and stopping you from crashing out hoping your bet loses then not refunding your stake back! Thieves! June 20, 2021

Don't bother attempting to cash out with this mob, dead easy placing your bet, not so easy getting your return

This company is a big scam! They take your money very fast but in live sportes the app always "crashed" when you want to make a some change or to cashing out! This a froud! June 20, 2021

Bets conveniently disappear when you reach a vital cash out moment. Happens daily now so absolutely an elaborate scam. How disgusting that gambling companies can get away with? CHEATS! I’ll be using another company from now on. June 20, 2021

During the euro 2021 football Bet365 are having a software nightmare…. Absolute rubbish…. England v Scotland could not access my bet information, could not cash out at anytime. Same for Portugal v Germany. Places one bet… it placed the same bet 3 times…. Couldn’t alter the bets, could not cash out when I wanted to and can you contact them….. not a chance…… when I did the game was over….. did I get any sympathy or help…. Not a chance…… have to look up another betting option that is reliableJune 20, 2021

DO NOT USE. Decided to invest £100 to make use of the £100 sign-up offer, as soon as the bet had cashed my account was closed meaning I couldn't access the free bet. It's criminal the way they operate! June 20, 2021

Awful, appalling customer service. June 20, 2021