Why isn't there a no stars optionAbsolutely appalling - my bets and cash out options all conveniently disappearing through the Euro's... very unsatisfactory response from them... a customer lost for them now... never use againJuly 09, 2021

Worst betting app, wont let you even view your bets once they go active. Dont give them a penny. July 09, 2021

Recently I've been betting on the Euros. I should if had a £20 return on England winning a few days ago. I also used a free £5 on England winning seperatly. I've logged on to my account today and my account balance shows £0.00. Doesnt make sence! July 09, 2021

I tried to withdraw my winnings after a ticket and they blocked my ticket so I couldn't withdraw the money, they always blocked my ticket as I was trying to withdraw. Then they took the ticket out of my bets and put it in the history so I couldn't withdraw I talked to them and they said it was a software error and notI can do nothing and they can't give me the money. That's what they did with the Euro 2020 Championship and took out the winning tickets saying that they have problems with the software... that's what they always did... they became frivolous and started lying.. July 08, 2021

I made a deposit using apple pay, tried to withdraw back to apple pay and wouldn't let me. Being forced to withdraw to their mastercard which I don't want. July 08, 2021

I made a bit on England to win 2-1 extra the game finished on 2-1 England won at extra time £20 bit I put on for a return of £580. Am not getting my pay out due to an own goal lol is acceptable for the game to won with and own but not acceptable to pay out I think that in wrong a goal is a goal. I should get my money. July 08, 2021

Bets aside. Usability wise, this needs a lot of work. Really poor UX design. July 08, 2021

Stole my money! We put in bet that the England vs Denmark match would end with in score of 2-1. we selected the "Score Correct", therefore we were not predicting when these goals were being scored nor the length of the game. The results came true but Bet365 marked the bet as lost stating all goals had to be within the 90mins of the game and refused to payout. Nowhere is it stated that in their rules or when placing the bet. Customer service acknowledged its not written anywhere but still refused to pay out. Don't use them whatever you do, they make up the rules as they go along. This was the first time every (and last) we placed a bet and only a very small amount just for a laugh, but knowing people out there place large bets you can only imagine if bet365 moved the goal post on them like they did in our case. **Please Gamble responsibly**July 07, 2021

Absolute disgrace bet 365 are, had England to win 2-1 in the end result and apparently England were ment to score 2 again and Denmark were ment to score 1 more. Absolute shambles I have been done over once again from 365, had my final straw with them honestly give up there reviewing it but it always works in there favour. They are full of excuses & let’s face it us ordinary people can’t ever win against them. So Yeah! Bet 365 are awful anyone thinking of going to them don’t even bother! They don’t even show your bets either worst part about it

Worst platform to ever exist. Cash Out is non existent, the company take absolutely no responsibility for any form of this being unavailable even when it’s technical problems that prevent for days in end! Always a lag in E-Sports, place a bet and BAM 1 second later a goal is scored and the bet is lost, again the company take no responsibility for this.. Live Chat are useless and never help, just defend the company on reasons you can’t have any money back. Platform is shocking & GUI is dated. Never offer monetary rewards or incentives. No wonder Denise Coates took a £421m pay last year. How that lady sleeps at night knowing her abysmal company is stealing customers money against Gambling Comm standards is beyond me. She should be ashamed of herself. July 07, 2021