If I could give less than one star I would. The platform is user friendly but when it comes to failure of the software then it’s buyer beware… The cash out function works intermittently… and it’s always in their favour… when it fails, you lose, simple as that… won’t bother again with this platform… and the customer service is less than poor… automatons who read from a script no matter what the complaint, no good will, always chasing the profit margin… very, very poorly run website… July 30, 2021

Just read the reviews and it will tell you everything you want to know. The only positive site is that bet365 have all the esoccer games. July 30, 2021

I have seen so much bad publicity on this site, unfairly in my opinion. When I withdrawl longest it's ever taken is 25 minutes. Only downside I'm restricted to a grand a month. Wish it was more but hey ho. Use the site it's super fast payout when you win. July 29, 2021

Cash out never seems to work when bets are still running when cash amount is quite high. They say it’s in your terms and conditions. Funny how it happens to so many others? July 29, 2021

Never ever put money on bet365 this people are real scammers they can manipulate your bet very easily an say you that you have placed a wrong bet or a cover bet it's a request to everyone don't even put a single amount on this. I have the proof as well with me. When I was chatting with the rep they simply said it's your mistake saying you placed a wrong bet when I talk about the proof this people now are asking to send the screen shot but I have the whole conversation with them recorded.. real scammersJuly 29, 2021

I am taking them to court. These guys are criminals. I will make sure I expose them. I placed a bet today for £945 for them to score 0.5 goals. They scored, I cashed out and even withdrew only for me to come back much later to see the money had been reversed. I told them to void the bet because if such happened and I was not aware then they have technically kept my original betting funds without me participating. The supervisor who called me was rude and unhelpful, They kept closing the chat while I was still chatting, at some point they wrote to me that they will no longer respond to my emails. This is unacceptable. I am submitting my claims form with the courts tomorrow and I urge anyone experiencing the same to take legal action. Don't bother with Ibas, they are very corrupt. July 26, 2021

Hi, We are being taken for absolute fools playing slots with these companies. Bet 365 need to get a grip. The slot games in their Casino are absolute rubbish and it has been the same old same old games in there for some time namely Age of Gods, Epic Ape etc. They need to get new games in there. I play other Casino's which have more new games to offer. They also need to upgrade the topping up of your account whilst playing slots. If I top up my balance in the Casino slots I do not have to refresh the balance and can continue playing the game with no interruption. Outside the Casino you need to refresh the page before you can carry on playing this shouldn't be as my other Casinos don't do this, so sort this mess out Bet 365. We are being taken for mugs. Why does it take between £20 - £30 before free spins activate and when they do you hardly ever get your money back this is a total rip off. Another way we are being fobbed off is the amount you now get for a win used to be around 5pence now in some cases it is 2p for say a 20p bet. The reels are now more, instead of 15 it is now 20-30 sometimes more. It is no wonder their Managing Directors can sit on their backsides and rake in millions. Been a customer for a long time but I have had enough of being ripped off and standing no chance of winning my money back. July 25, 2021

Owned by UK. When you win money takes over a week or more to collect. Sportsbet / TAB… within a hourJuly 25, 2021

They offer bet credits to join, but you can't ever withdraw this for any money, therefore, what's the point on having them? July 24, 2021

I have had a shocking experience with bet365. I joined a few years ago then I could not log into my account yesterday. I contacted customer service and was told my account is closed due to a trading decision and I am no longer allowed to bet with bet365. I’ve been a loyal customer for many years. I’ve also had many issues in the last few months, bets dissapearing from my bets, cash out freezing, bets not settled properly. And just get told by the customer service read the terms and conditions. It’s not been a good experience with this betting companyJuly 24, 2021