Bet365 closed my account without any reason at all. I used it to place small bets £1/£2 at the weekends, the odd £5 so nothing major. I'd recently won £50 using a £5 free bet, next thing I got an email to say my account was being closed and I couldn't open another 1. Emailed to find out what was going on, just to be told they couldn't give a reason, only that the accounts are reviewed constantly and they can choose who they want as a customer. Loved using the app aswell, terrible customer service, definitely wouldn't recommendAugust 12, 2021

When you loose you are a good customer. When you win customer services chase you as a criminal. They asked me for private details like pictures and other very personal details and because I refuse to give them they closed my account. Happy daysAugust 12, 2021

More than a month ago in the beginning of July they blocked my account and told me to withdrawal my money,,, I used virtual debit card for deposit because in my country banks don't allow us to deposit into gambling sites,,, so I told them to refund my money back the same method (virtual MasterCard) they refused and told me to withdrawal via bank wire,,, after 10 days they emailed me that my bank rejected my wire transfer, and told me to go there and ask them why I went and my bank told me that they don't accept money from any gambling resources,,, I Asked them to chose any other method but they insist to send to bank account that I didn't use that method for deposit in first place,,, moral of the story they don't want to return my moneyAugust 12, 2021

Well my experience with them has been fair enough. I’ve made massive win margins with and although it led to some fallouts with the customer care before I get my money. I only bet on fixed games I get from Mr Alman and they find it shocking how I always win lol. Well if you want to really milk them if their money then I suggest you work with him too, you can get in touch with him on telegram with the username of Almanlori and on Instagram with the username Alman_Lori_. My best advice is once you start winning big from them you should switch to another bookie that won’t mind your massive wins. February 14, 2021

Plenty of games but don't know about anyone else, I like to win occasionally! Winning with these people is very rare indeed, on a good night you might break even. When you play slots a lot, you get instinctively know which casinos you can win with and which are you won't. August 10, 2021

Most incompetent support i've ever dealt withAugust 10, 2021

Zero stars if I could! It's ok them taking money but if you bet too much they restrict you, want to know your life story backed up with documents then ban you after losing so no chance of trying to win something back. Avoid these crooks at all costs! August 09, 2021

Nicely to say they are scammers. The only one casino you can not win anything. People, do not spend any money. If you prepared to give you money away, just put them where else. It is a good advice

Been with bet365 from past 15 years… always never felt been cheated.. the only issue was deposit and withdrawals from india but that issue is now solved thanks to astropay andb bet365 for accepting indian payments.. and the withdrawals now r faster and direct transfers to accounts… i would advice just be patient while playing casino.. trust me it will pay… just cash out with a limit dont except huge wins.. keep a target and leave once u hitAugust 07, 2021

I dont write reviews but Bet365 probably is the worst betting app i have tried. I been waiting for my withdrawals and the customer service is basically useless. No one replying to my emails as well. Bet365 will hold your money when you win as long as they can. July 31, 2021