Neutral feedback
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I have deposited Amounts on INR 900, INR 2000 and INR 5000 on 28-Oct-22, 02-Nov-22 and 25-Nov-22 and they are not credited to my betway account. I dropped multiple mails and had number of live chats with support team. They always say only one update that "Banking team is reviewing the details". This issue is still pending and their support is really really worst. This is the worst experience I have ever had in my life.
Source: Telecomasia
Neutral feedback
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have you ever seen so many recent negative reviews, all expressing the same problems! BETWAY take your deposits and disappear. customer service hides behind ROBOTS! there seems to be no regulation to protect punters from rouges masquerading as betting sites. your basically trusting Robots! imagine winning big? based on what I'm reading I would not trust Betway to pay out without massive delays and frustrating obstructions, it took 8 days to return a £260 deposit. they should. not have taken! I've gone back to the High street, empty betting shops are better, trusting faceless apps.. trustpilot is a brilliant guide to betting sites, and exposes the same sites that consistently treat customers badly. it wasn't just me, it is Betway.... Richard G
Source: Telecomasia
Neutral feedback
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i am virendra pareek my id is veer121289 my accont was blocked and i have 60,000 rupees in my betway account,, as I connected with betway support they are always saying you withdrawal is pending with payment department but its been 20 days i have not received my deposit money they said that your account is blocked but you will receive your deposit money i have some medical emergency and i need urgent funds but betway is just fooling me nothing else
Source: Telecomasia
Neutral feedback
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One to avoid forever! Warning! One simple rule to check the credibility of a betting website is by checking how long they take to process your withdrawals and how long they keep your withdrawal option in the pending status with the cancellation enabled. Betway along with a few other third-rated wesites, keeps them open for five days. FIVE DAYS IN 2022 is a massive joke. It also means majority of the bettors will eventually cancel, play with it and never get the withdrawal. These guys know what they are doing. Just waste your time and effort somewhere else. Betway is not worth it.
Source: Telecomasia
Neutral feedback
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I have spent approximately R25000 in 3 months playing slots and have nothing to show for it. No matter what game or what I bet I just haven't won. This is not fair, valid or authentic better. It's depressing and absolutely shocking. Stop sponsoring and give back to your supporters!
Source: Telecomasia
Neutral feedback
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My account is locked. Because I won 55k.. they asked for my id proof. I submitted many times. But there is no response. Username: kuttyabi32
Source: Telecomasia
Neutral feedback
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They try to delay your withdrawl amount as much as they can buy saying details are not getting verified while they already refunded to the same account earlier. Everytime I try to speak with agent over chat there is waiting for more than 1 hour and then agent always say to send bank statement but after sending that as well they do not transfer your amount
Source: Telecomasia
Neutral feedback
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Be careful. They try to promise you bonus which I never received. Contacting customer service not possible as there is only a robot in the chat even if you ask for a “real person”. Compared with the other big betting companies it’s by far the worst experience ever and the ugliest app I’ve ever seen.
Source: Telecomasia
Neutral feedback
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I deposited $90 because there was a promotion to match up to $200. It’s been 2 months since I successfully e-transfered them my funds and nothing has come into my account. I have spoken to the company MANY times and they won’t do anything about it. The excuse they gave me is that it’s the payment company's fault and both theirs.
Source: Telecomasia
Neutral feedback
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I have deposited over a 1000 dollars with my VISA. I played for few weeks and trying to withdrawal 660 back to VISA. Of course they say my VISA is restricted. Apparently, not when they want the money. I contacted VISA and they stated the card has no restrictions. I was told to update Withdrawal method as next step, of course that isn't possible. Next step was to have it done manually by BETWAY requiring ID, bank statements, the same stuff I used to verify my account. The site tries to make it as difficult as possible to make any withdrawals, they give you the runaround. Technically it is still a SCAM when they make all these problems purposefully.
Source: Telecomasia