Neutral feedback
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I provide betting advice and recently had 8 separate account holders have their accounts locked and funds frozen for absolutely no reason in the same week. This comprised around £25k of cash balances. Unibet hide behind verification as a means of keeping people's money locked up for as long as they can, using the most atrocious policies and conduct to justify their actions. My theory is that the company is either: 1. In serious financial difficulties. 2. Literally run by criminals as the policies this business use are essentially illegal. They use their delays to hope a % of people in their trap just give up. 3. Not really a bookmaker at all per se and make more money out of speculating with customers cash deposits than they do from sports betting. I have no reason to pick on Unibet. I indirectly control over 200 betting accounts with many bookies and have closures and verification issues with them all from time to time. However, of them all Unibet are in a league of their own with regards to criminal behaviour and highly suspicious business practices. Despite winning about 150k from them in 2019, none of my clients use this company any longer. If they don't steal your money and make you jump through hoops for 3 months to get it back, they will probably go out of business and your cash will vanish. AVOID LIKE THE PLAGUE
Source: Telecomasia
Neutral feedback
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no stars should have been an option for this disgusting firm. Bookmakers should act in a legitimate manner and have good customer relations. This firm is a skidmark on the betting industry. I signed up yesterday for a new account. Deposited £200 and placed my first bet of £40 as they were offering a free bet of that amount if the bet lost. Opening the account was easy enough, placing the first bet was easy enough. But then spent all day trying to place a bet and kept getting an error message. 'A technical error has occured. Please try again later'. So I email them and 24 hours later I'm still awaiting their reply, with £160 stuck in the account that I can't use. So I try to withdraw my money and guess what..... 'oops you need to verify your account before you can make a withdrawal'. It's my effin money you scumbags. you should verify yourselves as a legitimate company before you allow people to open accounts and put peoples money on hold. But through all of it they haven't sent me one single email to tell me what to do or what the problem is even though I have sent them 3 emails now asking what the **** they think they are doing. Thank god there are proper bookmakers available. Unibet are an absolute disgrace and I would not recommend them to anyone. I will now complain to IBAS then maybe unibet might respond to communications. Very sour experience with these clowns
Source: Telecomasia
Neutral feedback
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I really don’t get these bad reviews as they are polar opposite of my experience. Ive only had a great experience with unibet, I use their live casino particularly the monopoly live game and they pay out in minutes every time.
Source: Telecomasia
Neutral feedback
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Fab site, No problems at all, once account was fully verified they pay out in MINUTES not days, MINUTES! Overall extremely happy with signing up to unibet
Source: Telecomasia
Neutral feedback
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Why does it take so long to verify my account
Source: Telecomasia
Neutral feedback
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UNIBET is a scam company, never, never give them your money! I was owed £42 from a win at Leeds Utd (Why do they get involved with a scam company like this too? they take your money, never pay out... AVOID
Source: Telecomasia
Neutral feedback
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I opened a Unibet account on the 19th dec in order to play a private poker tournament on 21st dec with some friends. Thinking everything was fine I deposited a mere £15 on the monday morning in order to register to my friends tourney, registered for the said tourney ( which was taking place later that evening ) however when I logged in to play the tourney my acc was disabled as they wanted ID. I was of course furious as I could not play the tourney ( at least that part of my funds went to a friend) In the meantime I sent them a photo of my driving licence, they then asked for a photo of the front and back of my bank card ( which I found a bit worrying) I also sent a full mortgage statement for proof of address ( dated within the last 90 days) and it was still not enough proof for them. Please DO NOT join this site, something is very wrong here. I am currently registering a complaint with the uk gambling commission. ( I would also add that I have lived at my address for many years)
Source: Telecomasia
Neutral feedback
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Welcome offer is a **scam**. Read the small print: You must deposit £100 but then must bet £2500 in order to receive a £100 bonus. PLUS YOU CANNOT WITHDRAW YOUR DEPOSIT. According to Nicola at UNIBET: Nicola: The bet 25 x is accumulative Nicola: So you spend the £200 and before anything can be withdrawn you need to wager £2500 IF YOU FALL FOR THE OFFER YOU CANNOT WITHDRAW YOUR DEPOSIT: Jason: If I deposit £100 now & decide not to use it can I withdraw immediately? Nicola: You have to wager all deposits 1 x Jason Jason: so once I deposit you keep the money? I cannot withdraw? Nicola: You would need to wager this 1 x Jason Jason: I need a yes or a no please. I do not understand Jason: once I deposit you keep the money? I cannot withdraw? Nicola failed to answer. UNBELIEVABLE! I will be reporting this to the Gibraltar financial services commission.
Source: Telecomasia
Neutral feedback
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He says their prices are better for most sports especially football well he is wrong because I go the best prices for all sports but like unibet I don’t pay up either so what’s the point of getting the best prices if you don’t get paid
Source: Telecomasia
Neutral feedback
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Absolutely terrible this site account closed will NOT be playing here ever again
Source: Telecomasia