They just stole money from me. I made a withdraw, it got approved, then I never received the money. Every time you chat with an agent they tell you something different…. they need paperwork, funds are back in my account, problem has been escalated… none of which is true. They don’t respond to your emails so I guess I just have to let them steal it. Please don’t ever use this site. It is a complete and utter shady, shifty scam.

Your company restricted my account after using your welcome offer for the casino, yet didn't give me any proper reasoning on live chat. The only response I got was "this decision can not be challenged or reviewed", well, here's your score. Avoid, this is a joke.

One of the worst site I’ve ever used, I submit documents multiple times and they all get approved except one but without reason so they won’t release funds, quick to take your money but will find any excuse not to process your winnings. Find a better casino

Hey I withdrew $9095 on your site on July 28th 2021, for the first time I withdrew a new type of way which was direct deposit since it was a large amount. Fast forward 3 days I contacted one of your agents to make sure I submitted all the right information and they confirmed and said everything was good. So I waited another 2 days now its been 5 business days, I contact the agent again now they said there was something wrong with our finance team that releases the funds and it should be stored out and that I should get my money by Friday(Aug 6th) and latest Aug 9th which is Monday, I wake up to check my bank account and there was no deposit i contacted a guy he said that I need to submit proof of funds to see that I didn't get the money, which I don't understand the past week all your agents said everything was fine and that there was fault on your end and now all of sudden you guys want me to submit proof that i haven't received my money! Anyhow the proof of funds got approved and he said I should get an update hasn't gotten any updates, so i message an agent again right now as I am typing this and he says the money has been approved and sent out on JULY 28th! and told me to contact my provider I have been contacting my provider which is TD bank every day asking them if they see any money coming in and the answer is always no! and what's worse is he says that he has to escalate this situation and says to wait I wait and he comes back and says "sorry for the inconvenience I have to end the chat" so basically what happened here is I got scammed by a LICENCED WEBSITE ARE YOU KIDDING ME! every agent I talk to has a different story all they say is summit all these documents they all get approved and then they don't know what do to, it's been 2 weeks I haven't gotten my money I am concerned that I just got scammed, all these agents are giving me a different story i just want my winnings this is rediculous! and no one has gotten back to any of my emails!

I won money and now my accounts locked as it's not a physical card but a virtual card I can't take photo of do they locked my account on my and stole my money as far as I'm concerned

A total scam and stupid Casino! This is absolutely a joke BS casino, play too much then responsibility play? I can easily closedown account myself, responsibility team? Funding sources?

Worst gambling site I’ve ever used. Over 500 spins on route 777 and no bonus not even once, no big wins. Same as Vegas diamonds which used to be one of my favourite games. No chance if bonus or a decent win. Don’t waste your time or money with this awful site!

They will not approve withdrawals and will continue to claim the account needs to be authenticated

It's almost impossible to cash out on this casino site, Plain and simple. They ask for more details which I provided but they still never allowed me to cash out. The only way I was able to get my funds out of their clutches was by reporting them to REFUndcart. I made a complain on their site and they helped get my funds to me.

Slot games are disgustingly fixed and the withdrawal of money..... well lack of being able to withdraw any. By far the worst of the gambling sites. Account swiftly deleted