Basically lately for myself it’s the amount of times I’ve had to go through verification. I have been emailing asking why I can’t access account, but I’m not getting responses. When I have logged in and gone to live chat they have said I can use it. So this has been going on now for over a week plus. Normally I have found Leo Vegas to be really good as far as range selection goes, and they are legit on payments etc.

Great experience, in deposit 100€ in mynl account and After a few days i withdrawal 150€ in a few minute( also if write that Need 2-5 days ). I ask a few questions to help center and this was very greatfull. Good expirience, good site.

I have emailed loads and don’t get no response back from LeoVegas casino it’s been over a month and all I keep getting on live chat support that’s someone gonna email me about my account I have been waiting over a month and nothing all o want it my funds back into my bank account and I’m out your site it’s becoming a joke to try get my funds out your doing everything no to give my funds I have gave all my documents as asked and now that’s all been approved I’m not getting anymore response from yous I want yous to pay my funds back in my account?

The responses you get off the customer support here are a joke. They make out like they are the good guys protecting you and only having your best interests. It couldn’t be further from the truth, they are liars and crooks and hopefully will get banned from the UK. They are a scam and the games are rigged. If you get a bonus you will not win anything close to what you put in and it doesn’t matter what game you play. Isn’t it ironic I went back to well known reputable online casino I usually play on and won £3,800 from less than £150 and another £420 tonight from £30. Don’t believe any of the garbage that comes out of their mouthes. And the attitude customer services have is disgraceful.

Came to LeoVegas through watching 'Lets Give It A Spin'. Having set up an account I found I was prevented from making any deposit. Despite a number of conversations with the Chat Line and promises made that an email would be sent to me, no email has been received and no explanation provided.

There are many games. And not scam casino like some casinos. Keep IT up!

Everytime I make a withdrawal request, they tell me there is random security check is being done. It is interesting, this random security check never happens when depositing. It is intimidating, as if they tell you without telling you that they don't want you to win a single penny. And I have been verified 3 times within 2-3 months.. My Passport, My bank statement and my credit card. All verified. I don't know why would they do that. Otherwise, casino is fine. Sometime stiff, sometime nice. Decent play. But the management is intimidating and I am considering leaving this Leo Vegas.

I deposited £100, got an okay win on my first slot then tried 5 other slots and got nothing, its like they turn off your wins after giving you a win so I won't be coming back again. Bonuses also stopped as well

I'd like to reserve full five stars to a casino that is truly something special, but bad experience with some other casinos have made me appreciate LeoVegas more despite some minor issues I've had with them. I'll give them a solid 4.5/5 and a thumbs up.

I bank with a digital bank and verifying my account has actually been impossible. LeoVegas won't accept online banking screenshots as it doesn't have the bank logo on. The bank have told me they can not provide a letter with my card number on because of security yet every time I speak to customer service they tell me to provide a letter with my card number on. Its something the bank DO NOT provide. Going round in circles and LeoVegas are withholding my winnings, beyond frustrating.