I give Leo vegas 4 stars because I have had many years of great safe gambling and service from Leo vegas. Withdrawing has never been a problem. That is the 4 stars rating. Over the last year however I have encountered disappointment in service. I would only rate the casino 2 stars these days... I haven't had a bonus loaded via the chat team in months and months I continue to get a BIG FAT NO. everytime I ask. I was asked to verify a card that I no longer use.. And it has long been removed from my payment methods because its no longer my deposit method.. I emailed to Leo vegas complaining that I was asked this when my account has been completely verified only 6 months beforehand, whilst withdrawing a large win. The response was that I had to verify the card. This card hadn't been used on over a year and is not listed as a method to pay and to be requested to verify this after those key points is obsurd. So unfortunately I don't play on Leo vegas very often now due to lack of bonuses given, no free spins ever that aren't deposit first ones. And requests to verify an already verified account. (I have previously verified my account over 3 times with them and am sick of being asked to do this!

Never win much on this site never had a withdrawal barely win pass my bet for my deposit.

I had an inquiry about my first withdrawal as there was conflicting information on LeoVegas VS the third party who verifies users before they are allowed to send out the first payment. I was concerned about the evidence I sent and hoped that it would be sufficient, as I wasn't comfortable sending in certain things, and I contacted Leo for support. The lady who spoke with me was extremely well spoken, polite, and courteous throughout her service, and when she needed help, she was clear that she was waiting to hear from another agent, but continued to help me, and kept me on hold. They may have expediated the authentication, and before long I was told all was well and clear, and my withdrawal was approved.

Is trusted place but little to match want kontrol time of playing slots not to many goodwill bonus and limited time for 24 hours play 4 hours daily and automatically blocked account for next 20 hours automatically so U cant play card or be to match slots lover

If you’d like to withdraw, then I wouldn’t bother. Quick enough to let me deposit but when I want to withdraw they need me to show an OLD card from a year ago. So much stress, especially when you have bills to pay. The reviews speak for themselves. Decided to close my account so I can just forget about it. Luckily it’s only £50. Thank god. Just found out they got fined for withholding customers money! Do they not learn! Guarantee they just send the same generic reply to everyone they refuse to pay out.

Takes money fine from card then went to withdraw and keep bouncing money back contacted online chat, they said someone in tech area would contact me this was over 2 weeks ago still waiting... and to upload my bank account and have money put into there. First time i waited 5 days they said it didn't work wait another 5 days so have done still no money ive had to upload 3 bank statements to prove i haven't got the money. This is absolutely disgusting stolen money and wont refund online chat gives different excuses everyday.

Everything works perfectly, includuding fast withdraws, good bonuses etc.

absolutely super great casino with more than enough different game options and insanely fast withdrawals!

Had an issue with a deposit i made that did not go through to my account but went out of my bank. contacted customer support on live chat and issue was sorted out very quickly, advisor Joshua was very helpful. Great service

Don't like it.. poor layout... Wining very low.. bonus features u get alot but empty so pointless to play Be plying somewhere else