If I could give zero star rating I would absolutely appalling Customer service they place you on hold for 30 minutes they do not get back to you then you have to go back into chat robot to try and speak to an advisor surely head office of paddy power need to be made aware if this shocking service. I certainly will not be putting my money through this site ever again.

I am not a big gambler, a 10ner on a football or cricket match, once a month if that! My account containing 50 quid was suspended (winnings after my original 10ner bet, some years ago). My account was suspended yesterday without any warning. I received an email to say, your account is suspended, I was told I had to prove my ID, passport, and a copy of my bank card! or a copy of my bank statement, showing a transfer to PP... As there is no one to talk to, this had to go through the online assistant... Who told me, they were complying to the law. Not being prepared to send my bank and card details over the net, i requested them to close the account, they said no... you have to prove you are who you say, you are?... I said, this is a con, give me my winnings, no was the reply. Without any warning you have suspended my account (which contains my winnings) and what appears to me to have stolen my 50 quid... Without any warning?... Its robbery!.... Internet gambling Never again! You live and learn...

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Cash card + is still useless: Won a bet today with PaddyPower and decided to transfer the funds to my Cash Card + account. Problem is, when I checked to see if the funds were there, they were nowhere to be seen. I immediately got on to the helpline, where I was told that they have been having problems with the Cash Card + accounts and were trying to rectify it. This has caused me great stress. Not only have I had another winning expericence ruined by PaddyPower, it annoys that they have no idea when my problem will be resolved. They also didn't announce that there was a problem with the Cash Card + accounts. Why did they allow this transaction to go ahead, knowing full well that there was a problem? I warn everybody with a PaddyPower account not to use Cash Card + at all. Otherwise more customers like me will have there money put in limbo for an indefinite period, with no time frame given to when you will receive your money. Disgraceful!

This casino should be taken under investigation as they scamming people unbelievably. Games are rigged and playing from the start is only for players to loose the money. Im only hope that sooner or later they will pay for what they doing as it's unbelievable. Highly recommend to avoid those thieves.

The worst site on the market. Rigged games, they manipulating the outcome of the slot play and they don't even hide it. Thieves robbing people and fairness is something that this casino dosnt have any more. Not recommend that site even suggest to avoid. Because of the opinion I shared on here I'm not eligible for bonuses I received before. They actually can't stand critic especially revealing truth about them. I have few friends who have the same opinion about this site so up to u if you believe or not.

Failed to deliver SAR(subject access request) and also lost over 20 times in a row on the daily wheel things on casino side of the site, funny how im also well over 1k+ on my account.

Terrible. You can't telephone them and they have no email address. This morning I played a supposedly free Wonder Wheel spin game. I won 5 free spins and proceeded to use them. Having used the spins I was disgusted to find that £7.50 had been removed from my balance! I never play the gaming - only the free Wonder Wheel once a day. Never again. Trying to contact PaddyPower is a nightmare. I will just have to write this off. I have an ante-post bet on the Euro football otherwise I would have closed my account immediately. I will close my account after the football bet is settled. There are plenty of other bookies to choose from - I will join one where you can actually speak to someone! I am very angry about this - particularly as I am unable to resolve the issue..

1 slot bonus all week and has been for 2 months Paddy power fake power. Past 2 months only 1 bonus on all slots. Welcome to the world's worst place to play slots. If your part of the paddy power reward club then it's game over as all they want you to do is deposit and spend lots of money to get 5 pounds worth of free spins WOW YOU SHAMEFUL PEOPLE. I warned them if this continues then I will keep coming back here. And start giving 2 bad reviews a day. This place is disgusting. Never mind the no wins. When you do hit a bonus round then it won't pay you more than 70 x even worse is no new slots. They say new slots on them but they have been in other casinos well before they hit paddy power. So by they lots of big wins have gone. They host slots that are 3 years old with very little winning rgn in play. And when you try to teach them something in the live chat. They spin it back at you saying do I find gambling fun. Well if you stop being thief's and start giving a little then yes they would be fun.

I wish I had looked at this site before I joined PP. Really dont bother, awful customer service if you have any sort of issue that needs some sort of compromise.