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shocking customer service, and well over 10 years having my account with them, they closed my account down, because i withdrew more than i deposited, only by £71.28, i have an inrunning antepost bet for £100 on the football, they told me the bet stands, but if it wins, they will not pay it out, nor will they refund my bet, i even work for a bookmakers myself, its like stealing money, they took the bet before they closed my account down, i just have to take them on if the bet wins
Source: Telecomasia
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PADDY POWER (Tooting High Street)BAD STAFF NOT WELCOMING. Monday 12th Sept 2022 12.30. I don’t think I’ve ever been into a bookies and met such miserable staff as I had today. Even when I won some money one of the cashiers slammed it on the counter. BAD BAD! Never mind, went up the road to another bookies and had a great Afternoon after that.
Source: Telecomasia
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Another moronic bookie who ban you when you do their promotions. They actually spam you daily to do their promos and when you do them they boot you out!
Source: Telecomasia
Neutral feedback
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Paddy was offering a special price 11 to 1 that for Aidan O'Brien horses would place last race 4.55 went to collect 5:10 not ready come back, I went home at seven no money shop is empty I wonder why.
Source: Telecomasia
Neutral feedback
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Recently joined paddy power. Shortly after joining i was restricted to only being able to place £0.30 bets. When i contacted customer service, they would only say it was a business decision and can't speak about it any further. Not a bookmaker i would recommend for allowing "valued" customers to bet or their customer service.
Source: Telecomasia
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Avoid blackjack, yet again I played 16 hands won 1, drew 3, lost over £85, how many times do we have to do these reviews before some one takes any notice, pointless going to customer service, they say regulated, etc, rtp is 99.2, I think that is definitely for paddypower not us. To be clear I am not com planning because I lost, that's the chance I take, what I object to us the blatant rigged blackjack, ie, I get 21, dealer gets 21 in 5 cards I get 21 dealer has blackjack, etc.
Source: Telecomasia
Neutral feedback
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Paddy Power Crawley managed by a bunch of clowns who treat their customers like school children. Rude and condescending to customers by manager and and assistant but general staff excellent and polite. Best offers in town but the empty shop speaks for itself. Might as well save money and close the shop down alternatively change managers.
Source: Telecomasia
Neutral feedback
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Thieves comes to mind when you see see or hear Paddy Power. Opened account, deposited £10 and soon after, PP suspended my account citing to check email for additional documentation. Nothing too terrible at this point as its fairly normal practice for betting companies - uploaded documents required straight away but... Nothing for weeks on end with live chat simply saying check emails. Thankfully it is a small amount - again something I always do to ensure everything is legit and working before depositing more. At this point, they have my full ID and money for now almost 3 weeks. Just before posting this, I thought I would give them once more chance: "They have confirmed that your documents and case are pending at their department. They will handle them as they coming into their queue and will get back to you on your email once they have feedback. I'm sorry, but we don't have a timeframe for when they can get back to you. "So literally, this could be an unlimited time - My advice to you is NOT to deal with Paddy Power. Don't open an account and if you really want to, then open with the smallest deposit amount you can - but be prepared to wait a long time before you can use it. All the opening offers that were there have expired/gone - maybe this is the whole point? Potentially what they might be doing is keeping peoples money as long as they can in holding maybe to earn interest and then refund / close accounts? House always wins after-all. Then again, I can't even get them to refund me the deposited amount so who knows. I am now having to go through the banks claw-back process in getting it back
Source: Telecomasia
Neutral feedback
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Lost so many live betting due to wrong timing. Today they were showing 75th minute, actually it was 82nd minute. Time to close account and move on.
Source: Telecomasia
Neutral feedback
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I downloaded the app and I was having fun with it once I won some money I wanted to withdraw some and then they hit me with the identity check I have sent my documents over and I have been waiting almost 3 months before them to confirm the information it is a very slow progress and I would advise anyone to avoid this site
Source: Telecomasia