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Absolutely disgusting company needs to be shut down! Customer service is appalling iv never been treated so bad ever. The online chat is useless they say give them 20mins while they look into something then I put hello are you still there then it’s back to the robot again to go through it all over again I will never ever use this horrible site! I’m taking legal action against it
Source: Telecomasia
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Claimed I did a reverse withdrawal, despite not doing so, and that being prohibited. Then suspended my account. Customer service is rubbish and haven’t helped at all, blaming me - I’ve lost money and I’m livid.
Source: Telecomasia
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STAY AWAY FROM PADDYPOWER. just played blackjack for the last time. played 11 hands lost £50. Didn't win 1 hand. I will not give bloody site any more of my money. i don't mind losing if I get a fair run for my money. but doesn't matter what time of day I play results are always the same LOSE LOSE LOSE. Chat is awful when you complain. They just say rtp. regulated etc. How comes on free spin wheel they can guarantee a win which means that they can alter payouts or no payouts on any slot regardless of what they say. I have played some days 15 hands without a win on blackjack. This means that the chance of this happening is approx 59000/1. That tells us that it's fixed. Last review I am doing about this as waste of time as paddy takes no notice. All the reviews are not because we lose its because the site is so blatantly crooked. Goodbye.
Source: Telecomasia
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Is paddy power bear the drop real I got all 15 questions right and not received the money left in my pot
Source: Telecomasia
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After wining 4k they take the money from my account and try to block it after 2 days of different verification I manage to in and all the money disappeared when I try to talk to them they said they don't know where the money is hopefully they will lose them license very soon
Source: Telecomasia
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Signed up to an offer via an aggregate site on PP. Got chat help as it converted into a deal but I couldn't use it on anything other than slots. Why even have £ + Spins in their own offer when launching via their actual site. Won't be coming back. I could see a slight difference on PP's own site but it still didn't have a happy outcome
Source: Telecomasia
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just a little update to my last complaint ok so i told paddy power that i think the is issues with the slots as after 20 min of playing i was cut of and the responce i got was all to do with safer gambling glad it was recorded i all so told them that it had took me over 500 spind now and i have not even hit 1 slot bonus round on just the 1 slot i have been playing what is strange as i can go and buy this slot bonus round 5 times for the cost it has cost me here just spinning the reels, The dude is just a joke paddy powers live chat is the biggest joke as they cleary just dont know what they are saying at all and try to be smart but what they did not know was i was smarter. i was to smart for they they cut me of the caht and i was very polite and not verbal in any way at al
Source: Telecomasia
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Crooked cheatsJust played Fric King blackjack yet again. Lost over £130 didn't win a bloody hand. Enough is enough. Just been mugged again. They should be shut down.
Source: Telecomasia
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To say this must be one of the worst bookmakers is an understatement. Doing antepost bets in handicaps they were advertising 6PLACES for a lot of them at Cheltenham yet the shops only went 5 PLACES. So you tell me is this very false advertising because there was nothing to say the shops were different from online betting. It isnt the first time they have done this with me. Id tell people to avoid using their shops. Disgusting service
Source: Telecomasia
Neutral feedback
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Never again. Racing Post promoted Paddy Power for Cheltenham this year. Open an account for £10 and get £50 worth of Bets (plus £2 a day free) absolutely fine until you win then they suspend the account requesting verification (which due diligence should have meant they did it before opening an account). Suspended on day 2 of Cheltenham and it has taken 7 days trying to get it unlocked despite having sent everything. I have spent hours of my life on chat, on one day 7 different agents over 3 hours. So I made a complaint and only got resolution after asking for a reference as I had been escalated to ‘Paddy Power’s Management Resolution Team’ after asking for the reference all of a sudden they managed to unsuspend my account. Needless to say………. I am shutting down and will never ever recommend them to anyone at all.
Source: Telecomasia