I live in Jersey , put in ALL my info , received my bonus but can't use it because supposedly their geolocation isn't responding!!! Complete BS!!! Zero STARS!!!!

The sports gambling app is frustrating to work with especially when trying to make multiple parlay picks. Somehow I cannot make multiple picks at once and need to go back to the sports home screen to make my next pick for a parlay.

The funds came out of my bank account 10 days ago and I still have no access to it.

I’ve been playing Caesar’s for around 9-10 months. I have an account with every other NJ online casino so I have a lot of experience with them. Caesars has a good game selection and they have promo’s quite often. Their interface isn’t the best, and they seem to have connection issues every now and then. People complain about payback percentages or bonus frequency but they have no control over it and the specific outcomes. It’s all controlled and regulated by the state and the gaming board. Do you think they’re messing with the outcomes to steal your 100$ deposit ? No. They’re fair just like every other online casino. Overall I’d recommend Golden Nugget over them, but if Caesars has a decent deposit match offer, I’ll bite. They have a decent game selection and good customer service. 4/5 stars is fair since they have some bugs in the connection and the interface looks quite boring but otherwise it’s a great online casino. Also, if you don’t live in NJ, you CANNOT use the app to gamble. There is TONS of disclaimers staying this. That’s why the rating is so low. People don’t realize it and rate them 1 Star since they can’t use the app. Why give them a bad review for something YOUR inability to review the terms prior to downloading the app ?!

Caesar's is absolutely hands down the worst experience I have ever had with a sportsbook in my life. They get me to sign up offering a $300 deposit match, but when I make the initial deposit, there's no match.
So I reach out to them and they say I need to make a bet first then they will match it. I make the full bet then they credit my account as a free bet, not a match. So then I need to make another deposit. By this time, I've missed all kickoffs so I wait until next week. I log back in next week and the free bet is gone.
So now I try to withdraw my second deposit and it goes into processing. It has been nearly a week and still just processing and all they can say is withdrawals are taking longer than expected due to a large influx. But they can instantly take my money right
False advertising, poor customer service, and now just STOLEN MONEY. The app is absolute garbage too, always crashing and making me sign back in and doesn't properly add bets to my bet slip unless I click them multiple times.
STAY AWAY FROM CAEASARS CASINO IF YOU EVER CARE TO SEE YOUR MONEY AGAIN

Very slow and has connection issues 24/7 keeps restarting very frustrating

The app just doesn't work. I press the "Play Real Money" link on any slot and nothing happens.

This review is a response from a player who has won more money with this casino than they have lost. The problems with this app are endless. This app has a lot of connectivity issues, you could be deep in the middle of New Jersey playing for hours and you'll still get the error message "can't verify geolocation" meanwhile when you are kicked out of your game a message will pop up "geolocation approved" which basically means you have to start the game you were playing all over again. I find a lot of the time the moment you start winning money with this company you'll get an error message that pops up saying "system communication error" which again just kicks you off of what you were playing. Even though I have won more money with this casino the app and company turns me off because Of its dishonesty and unfairness to its loyal paying players. Another that comes along with this app is the poor customer service you get when calling in with a bet problem or a simple error message issue. It doesn't matter what problem your having it's always your fault or something to do with on your end. The company takes NO responsibility for its share off problems with their app. I don't recommend this app, it's important to remember when gambling that odds are always in favor of the casino as it is. So when you add up little issues like I've stated above it just makes the odds further against you really limiting your ability of winning to zero. PLAYERS BEWARE.

I actually play a lot and for the most part love it but gave 3 stars because it crashes and freezes a lot and then I have to sign out sometimes and or delete the app and redownload and it is annoying

First, this app is terrible. It is buggy as hell. I got errors trying to apply bonus code and trying to link my Total Rewards. In addition the interface is not intuitive and you get a better menu of bets on other apps.
Worse yet for me was that I accepted an offer for 300BET code and mad a $200 bet. But since the customer service rep applied the bonus to the wrong bet ($100 bet) I didn’t get $200 back but only $100. So they reneged on $100.
I am going to send the transcript to the main Caesars so they see how this app and online partner is ruining their brand and customer sat.