Neutral feedback
checked
My third review on the subject of Betways customers difficulty in making contact with this company. It would appear I am now reduced to communicating with Betway through a third party, (Trustpilot). Given that they do not respond to my emails and I waited for two hours and twenty-five minutes and still failed to make contact via their chat system, my only remaining point of contact is the phone, I found three phone numbers on the web. The first two were, obsolete, and the second may or may not have been Betaway's, but it was permanently engaged. Yesterday Betaway informed me by email that they had tried to contact me on my home phone, but the call had gone to voicemail. They failed leave me a message explaining this, and perhaps helpfully including their phone number so I could contact them. Interestingly the email informing me of their failed phone call ended ironically with the following meaningless assurance. "should you require any further assistance please do not hesitate to contact us"
Source: Telecomasia
Neutral feedback
checked
The worst book make ever. The only think they do is hold the withdrawal and keep telling reasons. I had sent my documents for verification and they verified the account and the later put the withdrawal on hold and asking for the utility bill again and the chat support keep saying that account is under review and they wont tell when the review will be complete because they dont have time frame and that I need to keep waiting until the review is done and that just keeps going forever. My advice is to stay away from betway forever. They only thing that happens there is either you loose or you win and they hold the withdrawal in the name of account review which just keeps on going forever.
Source: Telecomasia
Neutral feedback
checked
This site occasionally pays but more often not. becomes so boring and predictable. take and take. become bored with it
Source: Telecomasia
Neutral feedback
checked
Scam site you won’t win. When you cover 80 percent of the roulette wheel and get 7 losing spins on the row something is not right. We know the house will always win but missing out 7 numbers out of 37 and get no winning spins that’s bad. Don’t do it
Source: Telecomasia
Neutral feedback
checked
I win 2000rs and I didn't get the money in my account from last 2 months. The money got withdraw from my betway acount but did not credit to my Bank account. I am waiting from last 2 months
Source: Telecomasia
Neutral feedback
checked
Why offer a promotion if your just going to Gubb people for using them. I played your weekly bet club 2 times and lost on both occasions but I have been gubbed. This has never happened to me before from any other site. If your out to make money and I lost on both occasions why would you gub me, it doesnt make any business sense.
Source: Telecomasia
Neutral feedback
checked
Reference my review detailing the difficulties customers face when attempting to make contact with Betaway bookmakers. I have now had an email in response to my review. The company asks that I either ring them or utilise the chat facility to discuss my problem. As they didn't provide me with their phone number I spent some time trawling through Betaway's website, but it wasn't listed on there either. The chat system. In my review. I explained that this facility wasn't working. I was willing to give it another try. Two hours twenty-five minutes later I still had not been connected. (mon.12:22 to 14:47). Conclusion. Betaways attitude in this matter illustrates the companies lack of interest in its customers problems far, far better than I ever could.
Source: Telecomasia
Neutral feedback
checked
They have a solid sportsbook. There's plenty to bet on, between the volume of markets only drawback there policy of restricting bets will lose them a lot of custom.
Source: Telecomasia
Neutral feedback
checked
This bookie is an honest one has been around a long time as i have used them for years. The offer great football betting and competitive odds
Source: Telecomasia
Neutral feedback
checked
Still no response from betway. Kindly refund my deposit amount which was stuck on 22 may. Fraud company
Source: Telecomasia