Neutral feedback
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Their casino is rigged with very low return ROI. do not play casino games its sure you going to lose. also their betting odds are not the best as pinnacle and they do not cover all the markets.
Source: Telecomasia
Neutral feedback
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When you are depositing money in just 1 sec, you should give the amount in that time only. Though its just been 1 days but the policy should be same whether its withdrawal or deposit. I am not using betway now because your withdraw policy really sucks.
Source: Telecomasia
Neutral feedback
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This is now 14th day and my withdrawal are stuck. Everytime they just need proof of address or IDs. I have given them every bit of it. Even bank statement, electricity bill, phone bill. They just don't want to proceed my withdrawal. Everyday they come up with new excuses. This is Indeed the worst betting app I have come across.
Source: Telecomasia
Neutral feedback
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My betway Id is arnavsingh22 and I have been not receiving any free bets(sports promotions) since several weeks. I get the notifications that free bets are credited but that is never the case when I actually open up the app. Good experience with betway until this problem popped up a few weeks ago. Please, betway, help solve this issue.
Source: Telecomasia
Neutral feedback
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Short yet dreadful experience with Betway. Worst bookmaker by a landslide. Timeline: -1) Open account 21nd of August (opting-in for their bonus) -2) Deposit funds and make first bet (which I win). -3) Bonus not credited. Contact customer support on 22nd August and they add it (not before having to read form the support person that "I had not opted in", which is obviously false as there is a huge checkbox during the signup process and you'd have to be blind not to see it). -4) Place bet with bonus, which I also win, on. At this stage (22nd of August) my balance was £71 -5) 24th of August: Email from Betway, subject line: "Important information regarding your Betway account: "We’ve recently reviewed your Betway account – tentrastras2 – and have taken the decision that you will no longer be eligible for any sports promotions. This means that you’ll no longer be eligible for Free Bets, Bonuses, Best Odds Guaranteed or the Betway Prize Wheel. You can continue to bet with us as usual and any promotions you’ve already placed qualifying bets for or Free Bets recently used will not be affected. Our decision is final and will not be overturned, but should you have any questions about any offers you have qualified for then please contact our support team. The Betway Team" -6) 24th of August 09:08: I put on a request to withdraw the £71 balance back to my account with ID 10733363. -7) 3rd September: Yet to receive the funds in my account despite emailing them several times. They keep asking for the house utility bills to prove my identity, despite having told them I can't provide them (as an HMO occupier, utility bills are in the landlord's name). Seem to ignore my driving licence, bank and credit card statements. If you're going to place all these obstacles paying out, maybe you should also apply the same checks when funds are being deposited, don't you think? Next steps: - Requested to close my account (actioned) - Requested them to delete all my personal data according to article 17 of GDPR (right to be forgotten). - Formal complaint raised. If I haven't received my winnings by end of UK business hours on Monday 6th of September 2021 I will proceed to escalate my complaint to the regulatory bodies: - Independent Betting Adjudication Service (IBAS) - UKGC - Advertising Standards Agency This is NOT a fair way to treat customers. Pretty sure if I had lost my money they would have been happy to keep me around. STAY AWAY FROM BETWAY!
Source: Telecomasia
Neutral feedback
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I won a bet today and they decided to close my account i asked for my money from the winning bet and they said there isnt any funds in my account, ive made so many emails today, you cant call and still no money back they owe £210
Source: Telecomasia
Neutral feedback
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Would give a no star review if I could. Limited my account after I used a new customer sign up offer that they themselves advertise. Withdrew £30 from my account as was fed up of it and its still not been paid. Does not even show up in your withdrawals on your account. Absolutely impossible to get hold of anyone, their "live chat" is an automated system. So they have basically robbed me, AVOID THEM.
Source: Telecomasia
Neutral feedback
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Today I deposited INR 2700 my betway account using 3 different payment methods, money has been deducted, however it does not reflect on betway account. Please help.
Source: Telecomasia
Neutral feedback
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Requested the account to be closed permanently- 1997 - ignored and left it open Ignored that I was registered with Gamstop for 3 months Responsible gambling team put a limit on my account for each month after proving income which was fine. The next month this was unlimited even though I had requested an increase initially and they had declined. Eventually closed my account after gambling for three months after discovering I was on gamstop. To add insult to injury after my gambling addiction left me suicidal, after they had closed the account they sent the 1p balance to my bank. Vile
Source: Telecomasia
Neutral feedback
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Probably the worst betting site ever made. Robbing money from people Better use bet365 or anything else
Source: Telecomasia