For me Betfair is the best bookie among many others because its available markets are so unique and not commonly seen on other bookies. The plus of the exchange mode makes it the most versatile bookie.

100% 0 STARS! the worst fixed site I have EVER played

The worst. I was using my wise card to pay in. Everything went fine until I wanted to withdraw. I am chasing my money for half a year now. Customer support cannot always act like they open a ticket or something but I never got a feedback about the processes from them, you have to chase them.

I used Betfair for a long time and everything was fine until I noticed a bet hadn't been paid out correctly. No problem I thought, I'll contact customer services and get it sorted. Absolutely terrible experience, a week of being called a liar, told I was wrong and passed around before being told sorry you where right, we've settled the bet correctly and given you £30 of free bets as an apology. All good until it happened again a few weeks later, and went through the same again, as well as what I was being told constantly changing, Betfair trying to tell me the information I had given them was different to what I had (luckily I'd kept all correspondence) and even trying to alter what happened on the previous instance. Decent enough betting site when things go smoothly but god awful customer service agents which has resulted in me closing my account and going elsewhere.

It doesn’t even deserve the one star I rated but unfortunately had too do that to write a review I seen an offer about bet £20 and even if you lose you get your £20 back… nope I never got my £20 back! I then spoke to them either on the phone or live chat they tried to fob me off by saying I had betted on the wrong thing? That should’ve been stated clearly which to my knowledge it wasn’t! I’m not an idiot I can read! Anyway they offered no solution apart from suspending my account due too “concerning comments “ from me on the live chat, I spoke to 3 diff people the first guy jestin was lovely and told me he was very sorry about this and I would receive my £20 refund within 1 day then I spoke to another guy named Thiago who asked me could I wait 5-10 minutes so he can look at my file, I said sure that’s fine, anyway 20 minutes later still no reply from Thiago so had to start a new chat AGAIN! So explained everything that had just happened and if that’s what they deem as “concerning comments “ and suspend accounts over then I’ll be taking this further as all I did was tell her I have been told 3 different things from 3 different people and surely they keep a log off these chats? I do not recommend using this service to anyone at all as instead of an apology for all the conflicting information I had been given and maybe as a goodwill gesture giving me my £20 back nope they suspended my account and told me to await an email which btw I have NEVER received!

Scam Casino. Slots never pay, worst customer service that i ever had. Do not waste your time and money on this Casino.

Very poor service. Opened account with required £10 stake to receive promotional free bets offer. Free bets not received so contacted customer service and was advised to check T&C's in detail, ended up having to put a further £10 stake to receive offer. Closed account after one week and will use Skybet or Bet365, far better service and clearer promotions available.

Scum don’t pay If your lucky buy a lottery ticket

A number of issues and impossible to get through to Customer Service. Easy to resolve, take my business elsewhere.

I'd prefer to give no stars! No more chances for this con site and I will definitely never recommend this site to others. you will not win and it's over in seconds EVERY time you play. Appalling