Cash out been out for severals weeks now they offer this and cant provide it been really disapointing white this nothing been offer to me I have bet over 1 million this year on that site really rely on cash out no customer service ill take my money elsewhere plenty of sites around. July 04, 2021

Bet365 betting slip and cash out issues just when the euros start, speak to live chat and what do you get, a half hearted apology and no offer of any refunds or anything! Try to escalate to their Complaints department and get an email from a supervisor stating exactly what the agent had already said! Surely a big company like bet365 must have a complaints team? Shocking treatment limiting customers ability to cash out on live bets or even see their betting slips! Do the right thing bet365 and compensate your customers for your mistakes! July 04, 2021

Cashout issue dragging for many days and during a main event like the Euro. Worse.... you realise you cannot cash out after placing the bet. No warning or anything. I've been betting with Bet365 for over 10 years and been going backwards for the past 2 years. Other than an easy interface to switch from video to another, they became a total joke. They ask us players to act responsibly, whereas they are grossly irresponsible themselves. SHAME ON THEM! July 04, 2021

Please avoid these scammers at all costs. Removed the cash out option in the Euros without informing anyone placing a bet. People trying to cash out were met with a blank screen. No explanation at all. Must have made an absolute fortune on these days

Quite willing to take all your money off you but when you win something they put restrictions in place. Cashed out £1200 yesterday after my first 3 horses won and today the “cash out” facility has been removed from my account. The new App is an absolute joke as well. I’m off to Paddy Power. July 04, 2021

I totally AGREE with all these reviews somehow coincidently they have had technical errors for 2 days now right when the euros start! So when I placed my bets each day I could not see them or decide what I want to do. I feel duped! It may mean nothing to the owner! Coates but customer who play fair should get! there original bets back! Where does it say as I cannot see if there is technical issue we will NOT pay out! they have been appalling in the customer service/communication. I waited 1 he on one chat and the other I was dropped off! Still waiting for a call out of decency from a manager not heard yet! This should be challenged by All who have had this issue. Have they no morals or principles? It’s fine following there rules but they seem to have pulled a fast one on customers abs blamed IT. That’s not an issue for customer PLEASE PAY GENUINE CUSTOMERS BACK! July 04, 2021

Robbers! No cash out, don’t even know what bets I’ve placed, they seemed to have got parting with money down to a fine art. Maybe they should be investing more money in technology to cope with the Euros, instead of paying Denise Coates £500 million a year. Can anyone recommend a fair on line site, I’m off. July 04, 2021

"Technical issues" during every Euros game. Absolute scam! July 04, 2021

No cash out option for 3 days now. Couldn't even see my bets during Friday and Saturday nights Euro games. Spoke to customer care who blamed it on a tech glitch. So a company that pays its boss £250 million cant afford tech that works. Crooks. July 04, 2021

Scammers. Been alright until they used "technical issue" recently to scam their way into not allowing cash outs. No believes it. About time for users to get together and lodge formal complaints to FOS and lawyer up. July 04, 2021