Neutral feedback
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Earlier it takes 2-3 days to get money into my account. But now since September 16th I have pending withdrawal. live chat is I have waiting four hours in que. but finally it logged out. i have 10 withdrawal pending till now. but i didn't get any amount into account
Source: Telecomasia
Neutral feedback
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Do not open an account with betway for slots they never let you win and also crashs alot they never pay out just take take take
Source: Telecomasia
Neutral feedback
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Betway has taken my money and not credited my account following a deposit. It’s deposit feature froze during deposit, so I completed it twice more expecting it to be a glitch. I have done this 3 times x £25 and my account does not show any money is deposited. then I check online banking, and It has shown as pending transactions out of my debit account. I am shocked at how bad Betway are to allow this to happen. The live chat is not helpful and just robotic, i can’t speak to a real person. Secondly, it hasn’t replied to any of my Twitter DM’s or tweets about this issue. Wish I read the reviews on trust pilot first.
Source: Telecomasia
Neutral feedback
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BETWAY (more like OURWAY, one way to their accounts) This is not a legitimate company. I advise anyone reading this to AVOID them and don’t even contemplate going to their site. They say withdrawals take 1-2 business working days. I’m now into the 5th working day and still the money has not reached my account. They won’t supply me with a transaction ID so I can contact my bank and trace it via EPS or BACS. That’s because there is no transaction. Tomorrow I will be making a formal complaint the ombudsman and the GC about the timescales that provide. Which are complete inaccurate and untrue. BETWAY is a scam outfit, there is no two ways to determine it otherwise. Unlawful practices. I will be raising a petition to have BETWAY investigated and fines over there practices. Please look out for it tomorrow.
Source: Telecomasia
Neutral feedback
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DO NOT USE THIS betting service. Complete crooks. They say they've sent money back to my account, when i asked for the transaction ID so i could have the bank trace it. The customer representative couldn't give me one. Absolute fraudsters. DO NOT USE THEM
Source: Telecomasia
Neutral feedback
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Horrible site. its torture. Been trying to get my money back for almost 6 weeks now. They keep giving excuses. I have to follow up every 3/4 days. They are asking for full SIN number to get your own money back. Is that even legal? Asked for nothing when i was placing the bets. It says they provide withdrawals within 24 hours. What a joke. The whole process is designed so that the customers get tired and not ask for their money. No phone numbers. Has anyone been successful in getting their money back? Stay away.
Source: Telecomasia
Neutral feedback
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Hi All. I recently joined Betway and made an opening deposit of R1000. I opted for the deposit match promotion but have not received the R1000 credit bonus after 1 week. Numerous calls & live messages were sent & keep replying that they will sort it out but never do. Very poor customer service... lots of frustration Mark
Source: Telecomasia
Neutral feedback
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Deposited £100 and I didnt get my money balance on the website after I confirmed it was me via the mobile banking app. Help me.
Source: Telecomasia
Neutral feedback
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Betway is the worst company to ever deal with my username is Princelight316., I have retain a lawyer and will be going to the police to follow up, I made a request for a withdrawal for 12000.00 and 1014.27 and they locked my account and blo ked my services, the week before I made a withdrawal for 5500.00 and 2700.00 they paid it, as soon as I made a big withdrawal for 12000.00 betway locked my account its been 8 days now and I have not received my funds and they keep making up lies. Just give me my money I have a family. I will never let this rest. My user name is Princelight316
Source: Telecomasia
Neutral feedback
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good look getting any replies from them if you have a issue as i have been waiting for 5 months for a call to reopen account, no matter how many times i speek to them on live chat they never return a call, like they say they will
Source: Telecomasia