Disgusting fobbed off the chat nothing sorted. Been with bet365 over 5 years Well that's me out

Funny how the "Cash Out" option always seems to disappear when they're in the . Atrocious company, hiding behind their T & Cs of Technical issues, beyond our control blah, blah.... Strangely enough, as soon as the Football games have finished or the odds have changed in their favour, the cash out option comes back! Incompetent at best, fraudulent at worst! I'm off - See ya Bet365

DO NOT USE I MADE A ACCOUNT ADDED MONEY THEY KICKED ME OFF IMMEDIATELY AND SAID MY ACCOUNT WAS DEACTIVATED THEN WHEN TRYING TO GET A REFUND THEY ENDED THE CHAT THEY ARE A SCAMM

I had occasion to interact with Bet 365 live chat as for some reason my account was omitting the "Claim" option for me to claim my £10 free bet. In live chat I was communicating with an agent by the name of Mia, who was telling me that the option to claim was in "My account. " I explained that the option was not there. I then decided to try another agent to see if they could help me. It so happened that for some unknown reason the "Claim" option suddenly reappeared in "My account. " A little while later Mia phoned me to say that she had communicated with me earlier and I think she was under the impression that I was dissatisfied. I explained that the issue resolved itself. She then gave me a £25 free bet for the misundertanding, for which I was very grateful. I just want to say that it was most commendable for your agent to show the concern that she did and phone me and that was very much appreciated. It is good to know that you are valued as a customer. Many thanks to Bet 365 and Mia for the excellent service provided and the extent to which she went to ensure that I was not left dissatisfied and to going the extra mile to draw the issue with the customer to a satisfactory conclusion.

if i could i would rate this minus a trillion absolute..... disgusting website especially your in play football bets especially when your desperately waiting on a goal as they are the only website i have came across that flashes up a goal when its not a goal giving the punters hope for nothing and it happens numerous i mean numerous times a day i see a tem as scored they flash it up as a goal and seconds later its wiped off the screen as a no goal i detest the site i detest the stupid stoke city owners

Fraud company. I have placed a bet at before 4pm when I tried to log back in it came up as “ we can’t recognise your account” when I spoke to the agents online about 8/9 of them ended my chat without resolving my issues. They have suspended my account without a valid reason. No time frame was given to resolve the matter all they say is wait for the matter to be resolved. Which could take years

If you have some decent wins, making you unprofitable to them they apply adjustments to your account, reloading winning games so it's impossible to win any decent amounts - illegal what they are doing.

Dont ever bet on this frauds. These pathetc frauds need to get taxed so much! Their customer service is trully garbage just like their employees. Pathetic frauds

I had a few bets on correct score football, by error they were placed on 45 min betting, however every bet placed before this was placed on 90 minutes and they would not pay me

If you make 5-6 good profitable bets. They will be limited and close your account: D You can play in bet365 only if you lose your money. Bet365 needs hard government regulation and a sharp increase in taxes! AVOID!