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  Opinion
Are service providers becoming more customer centric?
Michael Morisy News Writer
Telecom service providers are adapting a more customer-centric culture. But have they gone far enough?
 
Where’s my smart dust?
It's refreshing to see future-tech concepts at trade events and learn how they relate to the commercial present
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  AnalystWire
Sony Ericsson's profit warning
With zero profit and a thin portfolio, the device-maker is in dangerous territory
 
BlackBerry feels weight of expectations
Jeremy Green/Ovum
RIM stock sags despite doubling of sales and growth in consumer segment
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  Blogs
   Beijing, Bangkok get free muni Wi-Fi
Robert Clark
Now they’re built will anyone come and pay?
 
TSF gives up on Burma
John C. Tanner
How Burma allowed Telecoms Sans Frontieres to help cyclone relief efforts so long as they didn’t go around setting comms equipment
MORE >>   
     
  Fixed Access
Why gathering customer requirements is critical to MPLS implementations
Doug Downer
Telecom service providers need to focus in on customer requirements when planning MPLS implementations to successfully decrease point-to-point connections.
 
The importance of managing protocol layers in carrier infrastructure
MORE >>   
  Wireless Access
Femtocell's future remains uncertain as initial deployments roll out
Michael Morisy News Writer
Early trials have seen success but femtocells must overcome several technical hurdles before becoming mainstream in cellular networks.
 
High-tech hospital
MORE >>   
  Network Management
Are service providers becoming more customer centric?
Michael Morisy News Writer
Telecom service providers are adapting a more customer-centric culture. But have they gone far enough?
 
Telecom network security requires constant vigilance
MORE >>   
  Mobile Apps
   Singapore Flyer runs wireless LAN
The world’s tallest observation wheel is using wireless to broadcast audio and video to passengers
 
Huadian Group engages wireless technology to improve management methods and enhance efficiency
MORE >>   
  Operator Services
Planning an IPTV strategy
This e-Guide look at what's driving IP video, how to generate revenue and build its supporting infrastrucure.
 
Defining IPTV to clarify your video planning
MORE >>   
  OSS/BSS
Telcos conquer fears of open source
Michael Morisy News Writer
Telcos looking for service revenue turn to open source as enterprises demand SIP trunking and support for Asterisk PBX.
 
Revenue assurance a critical tool for telecom success
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     Headline news      MORE >> 
     Southern Cross deploys Nortel's 40G in US links
     Microsoft seeks media firms' help for another Yahoo bid
     IM on mobile – the one that got away
     India says no security threat from BlackBerry
     ZTE secures deal to build national network in Ethiopia
     Vodafone buys 70% stake in Ghana Telecom for $900m
     Court orders YouTube to give Viacom video logs
     FASTTAKES: France Telecom, Blyk, Telecompaper
     THE WRAP: Google to hand over YouTube user data
     Microsoft buys web 3.0 search engine
Around the Web    
  BusinessWeek
Alcatel-Lucent's troubled marriage
The merger has yielded bad blood, bad earnings—and a threat to Pat Russo's future as CEO
 
GestureTek: A new mobile movement
The company's software allows a camera-enabled device to recognize gestures, giving cell phones Wii-like capabilities
MORE >>   
Deals and Opportunities    
India’s Bharti expands Wimax network
India’s Bharti Airtel has signed a new contract with Wimax supplier Alvarion.
The Lighter Side    
No future
"The device is inherently of no value to us", states a 1876 Western Union internal memo, responding to Alexander Graham Bell's offer to sell them his patent on the telephone for $100,000
References    
  White Papers
HP IUM Charging Manager
How to meet the challenges of real-time convergent charging with the HP Internet Usage Manager (IUM) software product designed for voice and data mediation in wireless, wireline and cable environments.
 
The intelligent Customer Front Door: Rolling out the Red Carpet for Increased Customer Satisfaction
Learn how Customer Front Door from Genesys creates a truly dynamic contact center that anticipates and delivers on customer needs in a way that drives brand value and long-term loyalty.
 
Building the bridge towards a 4G network
Find out how Nortel is addressing the need for economic and relevant alternative to 3G coverage extension, while building the bridge towards best in class LTE.
 
Carrier IP Network Telephony Requirements
This paper identifies requirements that carrier telephony over IP can place on the managed IP network.
MORE >>   
  Case Studies
Real time charging capability helps China Telecom track 3G growth
HP developed China’s first online charging system by deploying 3G real-time charging capability across China Telecom's multiple operations.
 
Cathay Life goes mobile and builds WPA environment
Cathay Life Insurance leveraged wireless technology to enhance productivity of its 26,000 agents across 300 offices.
MORE >>   
  Video
The quest for faster time to profit
BT Media and Broadcast's Mark Wilson-Dunn says media firms seek technology for monetizing archives
 
It's all about real-time
Telcos demand real-time controls to effectively manage bandwidth and quality, says Redknee's Humera Malik
 
Ensuring video quality to prevent losses
Shenick Network's Robert Winters explains why a poor quality of experience can cost operators millions
 
Video drives mobile
Video in all forms is the next big mobile app, says Dialogic's Eamonn Kearns
MORE >>   
Guides    
  Ask the Expert
Telcos conquer fears of open source
Michael Morisy News Writer
Telcos looking for service revenue turn to open source as enterprises demand SIP trunking and support for Asterisk PBX.
 
The importance of managing protocol layers in carrier infrastructure
Tom Nolle
Increasing network layer functions requires careful planning to manage the growing interdependence and complexity of network protocols and avoid overlap problems.
 
How to work with optical networking's new capabilities
Individual provider's business plans will dictate which path to take, but the expert advice in this Telecom Insight can help sort out what should be driving your planning decisions.
MORE >>   
  Learning Guides
BGP essentials: The protocol that makes the Internet work
This e-Guide offers you a detailed look at how and why BGP-enabled routers in core networks exchange information securely and examines advanced approaches for troubleshooting connectivity problems.
 
Why gathering customer requirements is critical to MPLS implementations
Doug Downer
Telecom service providers need to focus in on customer requirements when planning MPLS implementations to successfully decrease point-to-point connections.
 
Service delivery best practices: Translating customer needs into network services
Delivering network services is fairly easy; it's understanding and managing the customer's needs and expectations that's tough. This guide provides a checklist for defining customer requirements.
MORE >>   
  Buyer's Guides
Juniper's new JCS 1200 provides control plane scaling flexibility
Michael Morisy News Writer
Juniper Networks' new control plane scaling platform the JCS 1200 could take telecom networks another step forward as they seek to make their infrastructure more modular and efficient.
MORE >>   

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Digisoft: New mobile rental business model
Content delivery platform allows operators to create new revenue streams





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July 07, 2008
Sydney, Australia
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July 09 - 11, 2008
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July 15 - 18, 2008
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