Bolabet customers may face login issues on their account at certain times. This is not unique to the platform since login problems are quite common to online companies. Most often, these occurrences only need simple actions to correct. Login problems can be due to technical hitches, customers negligence, network issues or just unexpected errors.
Some common login problems and how to solve them are below:
4.1
I forgot password to my Bolabet account. What do I do?
Visit Bolabet website and click the LOGIN button. Look below the 'Password' field in the login box and click the LOST PASSWORD link located there. Enter your Bolabet registered mobile phone number in the subsequent dialogue box. Click the SEND button and wait to receive a unique code on your phone. Enter the code into the field of the dialogue box the follows, then your new password and tap the RESET button.
4.2
After my Bolabet login my account page doesn't load. What can I do?
This is most likely a network communication issue. Refresh your account page or try re-logging in. If the issue persists, close your browser and check your network signal reach. If it is not from your end, it could be from the ISP. Wait for a while and then try logging in later.
4.3
I'm registered on Bolabet. But, I've tried and just can't login. What is the problem?
This can be anything ranging from you entering the wrong mobile number or password to other technical or network issues. Contact customer support and they will help you resolve it.
4.4
I tried logging in but My Bolabet account is suspended. Why is this?
Accounts can be suspended for various reasons such as fraudulent activities noticed on your account; inaccurate information provided about you, suspicious transactions linked to your account; more than one account with the same details, etc. However, if you are sure you have kept to the terms and conditions of Bolabet, contact customer support.
4.5
I'm out of town and now I can't login to Bolabet app
It is most likely you are in a location where Bolabet login Zambia does not reach. In cases like these, you might get a VPN or you may have to wait until you return to your previous location.
4.6
How do I change my Bolabet account password?
Log in to the Bolabet account and go to your account page. Tap your personal account details and click on Change Password options. Enter the old password and new password and confirm it. Save your changes and apply.
4.7
I can't find the Bolabet login button? What do I do?
When technical issues like this arise, what to do is to reload the page. And, if there is no change, close your browser completely, wait for a while and load it again and login. If it persists, contact customer support.
4.8
I lost my phone number. Will it affect my Bolabet account?
Yes, it will. Your mobile phone number is your account username and was used in the the registration of your account. If, at the time of losing your number, you were still logged into your account on your mobile phone, you will still be able to access your account. However, if by any chance you log out and need to sign in again, it will be requested. Contact customer support to report the incident.
Log in to Bolabet Account in Zambia