Neutral feedback
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Sent offer of 30 free spins if I deposited £25. I deposited but the free spins never materialised. E mailed them and they reinstated the free spins still no free spins upon loading game. Told to use google chrome despite not having any problems with other sites. They say they have loaded free spins a 3rd time? None were available upon opening game. E mailed them for the 7th time informing them of failure. They said they would not try and load them again and basically said "get lost". Worst experience in my gaming time of over 50 years. I asked then to raise my issue to a higher level but within 5 minutes I get an e mail saying this has been done and no joy. How can you trust a site which offers a reward for depositing then reneges on the offer? Poor service from a so called top provider. Avoid offer e mails as they are not Kosher....2 out 10 from me!
Source: Telecomasia
Neutral feedback
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My wife used this site and had won previously using her own debit card, withdrew £1500 no issue. A month or so later she logged back in and deposited with my card, which she had full permission, deposited £400 in total which they gladly accepted. The only issue was when she built the balance to £1550 and the funds were confiscated when she tried to withdraw. Now I understand rules & regulations as she used my account to deposit, not happy they confiscated her winnings, but not even returning the £400 deposit is an absolute disgrace. They used the excuse that the withdrawal of £1500 a month earlier meant they didn't have to return the second deposit as the withdrawal was more than the two deposits? Shambles of a company and money grabbing pr! cks. Proving everyone right that gambling companies are a fraud.
Source: Telecomasia
Neutral feedback
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Claim bets are settled based on opta stats and don't even follow that. Can't contact customer service easily, live chat down and a premium rate number to hide how sub par they are. Find a better bookie, it won't be hard.
Source: Telecomasia
Neutral feedback
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Don't understand the bad reviews opened a account had my bad days had my good days just like any other online casino hit a great win and money in my account within 10 mins good choice of games no problems what so ever 5 star review from me thankyou unibet
Source: Telecomasia
Neutral feedback
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Absolute shambles of a betting site. Can deposit via Apple Pay in the blink of an eye. As soon as you go to withdraw ‘account under review, withdrawal on hold’ no one has answers to why. No one has a time scale on when I’ll get my money, even thought it’s advertised as anywhere from a few minutes to maximum 24 hours. Steer clear of the c u next Tuesdays
Source: Telecomasia
Neutral feedback
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I Self-excluded over 5 years ago because their promos and slots were rubbish at the time. Tried to register again and told I had to provide 3 months payslips and 3 months bank statements. Ive done that. After months of paying as much as possible to clear debts for a mortgage this month and a 970 credit score (likely to go to 999 this month) Unibet replied pretty quickly that my account was permanently closed with no reason given. There’s nothing dodgy about my banking Unibet. No fraud here. Advice to all, if you’re asked for your personal details don’t even bother giving them. There’s too many competitors out there to deal with companies who don’t deserve your hard earned cash
Source: Telecomasia
Neutral feedback
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0 starts, can't deposit, can't verify. Waste of time. Need to fix this website or close it. It's useless
Source: Telecomasia
Neutral feedback
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Won’t payout my winnings! Took several deposits then once I made withdrawal request for documents made. Awful and slow process and still awaiting my money. Do not use!
Source: Telecomasia
Neutral feedback
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I have never had any issues what so ever with unibet uve got to remember the ukgc are the ones bending ur rtp not the casinoes
Source: Telecomasia
Neutral feedback
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Good experience with this website good software
Source: Telecomasia