absolute disgrace of a site used over 150 on 10 pence a spin got a feature about 4 times and never won more than 90 pence absolute joke never ever use again and intersting to see many others have the same issue i have i dontmind losing bit come on this is daylight robbery

Don't understand why this is fair play cos it really isn't at all. the site asent played the same since the casino reopened after lockdown. its a shame really cos I liked to play online but sorry to say I will not be playing no more....

Crooks. Do not use this casino they never ever pay out.

Don't ever bother with live chat, the people who try to help can't help themselves! They are just there to try and appease. They have no powers to anything to help, and from my experience the simplest question is enough to turn you into a frustrated wreck. I'm now that exhausted it was easier to give in and play on rival site. Grosvenor your system for dealing with accounts or complaints must be losing customers in droves!

absolutely awful casino dont play here just deposited £20 got £40 to play with got upto about £50 played a slot at £0.20 per spin 250 spins not one bonus round please dont play at this casino worst mistake i ever made and wont be depositing again.

0 STARS FROM ME hate we have to put 1 star to comment, This site is one of the biggest scams out there after comparing with other sites this one as come up with RED flags all over it, from slots to scratch cards there all rigged and controlled by them, but will tell you all its games are tested and all the other BS there say along with it. Dont listen to that. Please if your reading this DO NOT SPEND ON THIS SITE. Never played fair with me and will definitely not play fair with you.

Diabolical customer service Poor replies and lack of responses from customer service cost me over £800. Won Easter raffle on April 4th. Assured prize would be here waiting 30 days 40 days up and Easter long gone. No prize delivered to my home and no response from further 2 emails thus far to complaint department. TOTAL scam AVOID. P. s I see you have time to reply here Jack to comments but have ignored my last 2 emails Sent directly to yourself regarding the issue. I will remove this review once I’ve received a response and the raffle prize I won.

Absolute scam slots. Over £100 at 40p a spin with 0 bonuses. No features, & constant stream of teasers & full pay lines always being off by 1 symbol on the 1st reel. Go elsewhere for fair play, these are scammers.

Don’t play this site I’ve been playing here for 3 years I’ve never won I must be £60000 down without 1 win this site is so rigged Ive gone gambling commission I’ve recorded every session I’ve played I’m sick to death of these sites just taking and taking they say it’s random if it was surely I would of had a win

Be very wary of this company - they lack decency integrity and any honesty. They have withheld winnings based on some random spurious "audit" one day after speaking to an operator about my winnings. Next day they refuse a bet and a "random" audit is started. Basically they are fine when you lose but do not dare win as they will not pay you - a disgrace of a company who should lose licence.