Login problems on the Sportpesa platform are rare but mainly caused by invalid credentials. Typically, faulty login credentials — username or password — create login issues. Users must verify that they have provided the correct username and password. If a user has forgotten their password, they may click the "forgot password" link to the right of the login area in the upper-right corner. A user must remember the email address they used to register. After providing their email address, they will get an email with a link to reset their account password.
Users who cannot access their accounts after inputting the correct information and resetting their passwords should contact the technical support staff for assistance. In the upper right-hand corner of the navigation bar is a help button, and this Help button leads to the website's technical assistance page.
Here, users may describe their login difficulties. In addition to the help page, the website has a live chat feature where visitors may get assistance quickly. A message icon on the site's bottom right corner responds to messages immediately. However, emails might take up to 24 hours. The technical support staff will assist with the login issues in a few minutes.
7.1
I Have Lost My Password For My Sportpesa Account. What To Do?
If by any chance you have lost the password to your Sportpesa Account, do not worry. You can quickly and effectively recover your Sportpesa account by following the steps mentioned below:
- Open the Sportpesa Login page, and press the "Forgot Password" button on the lower end of the mobile screen or upper-right corner in cases of computers. You must remember the email address they used to register
- Provide the email address you used for registering, and you will then get an email with a link to reset your account password
- Open the link provided and reset your Sportpesa Account Password
Following the above steps can help you recover your account by resetting your account password in just a few minutes. In case of encountering any other problem, you can quickly contact the Customer Support of Sportpesa.