I put a football bet on I done 4 teams and one let me down and they didn't give me a free bet of £10.00 I am not going to use them again

Just a total rip. And for another matter, if you try to use free spins or bets offers. Everything crashes and doesn't work won't let you run anything. And as for help and support. Try to reply back when you think you getting some where, coincidentally you can't seem to reply to them and then they say closing chat as no response. Joke manKeep ya money better off.

Be careful using this betting company as they hide behind their T&Cs and refuse to settle bets correctly even when they are blatantly wrong. They settled my winning bet - Harry Kane to have a header on target (he actually scored a header) - initially as a winner, then as a loser and then said it had been cancelled but they still kept my initial stake even though this was obviously the wrong settlement. Took this issue up with their Customer Service Team who insisted that the decision of their settling Department was correct and refused to reconsider resettling, saying their decision was final and was covered under their T&Cs. I was offered a "one-off" £5 free bet as a "goodwill" gesture but I refused this out of principle as they had in effect stolen my stake money, let alone welched on a winning bet. So in short, I had a winning bet and I still lost my stake! No wonder bookies never lose! Shame you can't award zero stars when sending in a Review!

I don't tend to bet every week but like a £5 football accee from time to time and tend to use the bookie that offers the best odds, invariably that isn't PP. Subsequently because I am not operating at a loss PP won't let me play wonder wheel the free daily game. Like all bookies they just want your money, beat them and they'll restrict your account, how dare you not give them all your hard earned money. I'm at a profit of about £400 over the year, not masses but I'm not a big gambler just a wylie one.

Why have paddy power stopped guarantee prices on multiple bets and triple the odds on Lucky's my local shop is welling (belvedere road) the staff are absolutely amazing but now I walk pass the shop to go to Betfred who are guaranteed prices, four times the odds and twenty percent bonus on all winners and usually same extra places I play machine's as well so my business is now going to betfred. Your decision to make these changes must have a negative effect on the business but that's cooperative decisions who only see figures and profit margins. When I was in betfred there was other padddypower customer's doing there daily bets there because you have taken away the incentives to make people gamble with you.

I am not actually happy this evening. I withdrew some winnings this evening and I selected a gift card, Prizeout. Tesco gift card. It boasted that it will reach my email within a few minutes, it wasn’t there in a few minutes so made contact with paddy power only to be told that I have to make contact with a third party. So I had a look and from what I could see I had to make an account with this third party to make contact. I don’t want to create accounts with a third party and Micheal who was dealing with me was about as unhelpful and unempathetic as people come. So I said instantly, you can close my account, so he did which is about the thing he seemed to have listed to. Poor experience, I don’t gamble too much, I’ve had my account a while and although I will make no difference whatsoever, I can promise I won’t be returning as a customer service is poor.

What a absolute joke, promise the cash out option yet for 80mins "something is happening no cash out available" all they have to say is not our problem it's down to the 3rd party. Worse betting app by far no love or care for the clients just want money money money

Disgrace of a company put a block on my account without my consent until next year took all them deposits at a fairly big net losss and they ban me. Terrible terrible company. Not only that they mangeed to also bam me from sky bet betfair and pokerstars. Sneaky miserable company took all my money without the possibility of winning any back now.

BEWARE GOT TO BE WORST CUSTOMER SERVICE EVER. Tried to unlock account but 5 times yes not a problem I was told wee will put you onto gambling awareness team or similar but always if not cut off no reply waited over 1hour 38mins.. So I gave up then I actually got through on my home ONLY TO BE TOLD YOU NEED TO USE THE ONLINE CHAT. ALSO I POSSIBLY NEED TO WAIT LONGER I ASKED IF THIS WAS ACCEPTABLE I WAS TOLD NO BUT SAD THIS IS THE ONLY SOLUTION EVEN ATER O TOLD OF MY ONLINE ORDEAL NOTHING NO HELP. funny thing is I’m on the way home to paddy power but get told wee don’t have a number to call our CUSTOMER SERVICE GAMBLING AWARENESS HAHAHA YHIS COULD NOT BE MORE LAUGHABLE.

been with pp since lockdown some great free offers bet builders etc